PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. While the store and its employees are generally great, there have been some concerns raised about the pet adoption process. Customers have reported encountering individuals who seem to be trying to profit from the adoption process rather than genuinely caring for the animals. PetSmart may need to vet people putting pets up for adoption more thoroughly to ensure the well-being of the animals. Overall, PetSmart offers a wide range of products and services for pet owners, with friendly staff and competitive prices. The training sessions for pets have been particularly well-received, with customers praising the knowledgeable and accommodating trainers. PetSmart's commitment to providing for the needs of all types of pets is evident in its extensive product selection and service offerings.
I had an excellent experience at PetSmart. The service was great, and the staff was very friendly and helpful. They answered my questions and made sure I had everything I needed for my puppy Dante. I really appreciate the great customer service and care. I highly recommend PetSmart! 🐶❤
August 2026
Bad service worker dod not care if i could find what i needed, and then worker at checkout did not care i was not happy with service. Just all around employees at this location do not care if customers get what they need. Really sad.
July 2026
Very friendly and very knowledgeable and very courteous
