Ross Dress for Less offers a wide range of branded products for family and home at discounted prices, typically 20% to 60% off department store prices. Customers praise the store's cleanliness, organization, and well-stocked shelves, with a good selection of men's clothing and personal care items. The staff is described as friendly and professional. While the new self-checkout system has been a source of some frustration, the overall shopping experience is positive, and the store is considered a great value for the money.