The service representative, Rogelio, was very helpful and thorough. We would recommend him to anyone and think he is so good that we would recommend that he get a raise.
January 2024
Was very considerate n knowledgeable. Explained procedure where my Husband and I were able to understand. We would recommend Sears to everyone.
January 2024
Hugo G is very patient and calm plus he fixed the problem when we got the parts. He had a hard time removing the heating element in the freezer since the manufacturer had installed it backwards. Hugo was able to remove it and fix the fridge.
