“My package from amazon was big, a hard cover pop up tent which actually came sooner than I thought. Communication was very good and the delivery was when they said it would be. Very polite couriers. Package came a little beat up but not bad, hope there's no damage to my tent? And the package was placed where I wanted it. Thank you RXO”
“I was in a time bind and needed 50 flyers for a work event.. Ashley went above and beyond to provide me with what I needed despite having issues with her equipment. I definitely recommend this place, quality and efficiency! Thanks again Ashley ?”
“Exceptional Service from Itzel!
Itzel provided absolutely amazing customer service! She was friendly, attentive, and went above and beyond to make sure everything was perfect. She built the ideal box for my package—sturdy, secure, and exactly what I needed. Her attention to detail and professionalism really stood out. Thank you, Itzel, for making the experience so smooth and stress-free!”
“After moving across the country, we realized the trailer wouldn't fit in our new apartment complex. I called and talked to Allison who offered a few suggestions. We ended up driving to El Paso with a truck to load our things into from the trailer. Freddy was amazingly helpful and helped me back the truck up to be right by the trailer. He also gave us some waters which was very needed in this heat. I'm extremely grateful that they allowed us to unload on site instead of a home delivery as it definitely saved us some money. Again, thank you Allison and Freddy!”
“We have been to The Postal Solution for almost every service this business provides - from shipping and notary services to passport photos and packaging. Each visit we were met with excellent, attentive customer service. Even during busy times, the owner is always pleasant with us, and every customer she helps before us. She is very knowledgeable of shipping policies, and offered very helpful advice to ship our valuable items. This is our first choice for notary services - even before our bank!”
“I have been a customer of theirs for over 20 years! I now find myself on the far east side of El Paso, but I will not switch my mailbox because of how great they are there!! Awesome!”
“Cathy and her team consistently go above and beyond for their customers. Personal or business related shipping needs. Highly recommend. Notary public services. Highly recommend. Printing large format indoor and outdoor signs. Highly recommend.”
“Official Music Artist - Definitely one of the best places to get all my business done. From all my postal needs to money orders and Notary needs. Also a nice place for lottery tickets and other little things inside. ??”
“Very nice building, good and friendly customer service. Services such as FedEx, UPS, USPS, Amazon Hub, - PLUS there’s a coffee shop in there with the best vibes. Highly recommended!”
“I had an excellent experience at The UPS Store thanks to Cassandra. From the moment I walked in, she was welcoming, professional, and extremely helpful. She made the entire process smooth and stress-free, whether it was shipping, printing, or answering my questions. Cassandra went above and beyond to make sure everything was handled correctly and efficiently. You can tell she genuinely cares about customer service and takes pride in her work. It’s rare to find someone who is both knowledgeable and kind, and she definitely represents the store in the best way possible. If you visit this location, I highly recommend asking for Cassandra — she’ll take great care of you!”
“Cannot say enough good about this store Armando was such a great help,he went out of his way and went above and beyond. I went to fed ex yesterday for the same help and they wouldn't even come out from behind th3 desk and acted like I was bothering them. Not everyone is techy,so thank you Armando store 0350 amazing customer service.”
“Passing through, needed some documents on my phone printed. This is one working environment I myself would love. I was there for only 20 minutes and the kindness from everyone in there was over the top!!!”
“Very good service. Lezth and Jeremey were very fast and very professional. Have moved quite a lot because of the Army and this is by far the best move I have done so far. And none of my stuff was missing”
“I love it from the moment you arrive, the Beautiful Cashier greets you, she has a bright smile and is very Friendly. The staff too. Very good assortment and everyone is friendly.”
“I frequent this place and was shocked to see the low score rating! They’ve always been nice AND attentive. It’s my #1 choice for UPS and not just for its proximity to my home.”
“Both ladies that were working here on Saturday 4 October at 1:50pm were absolutely wonderful. Ms Perez was very helpful in finding the best way to ship my package so it would get there quickly but within a reasonable cost. Overall the service was outstanding and I highly recommend this location for your shipping needs!”
“Ms. Denise was so helpful and helped with my crazy return that no longer fit in my package. She helped me fold it and put it together. She didn’t have to and yet she did. I appreciate her patience and kind demeanor.”
“Military move used them for my HHG on a few products and can easily say the best service I’ve had in 8 moves. Had Jay and another associate but impeccable work, would recommend to anybody!”
“Came in / walked in with no appointment for 3 sets of passport photos. Vincent was super efficient and patient with my 1 and 5 year old while taking the photos. I definitely suggest coming here to get passport photos done.”
“February2026: 5⭐: I would recommend this location. I had a brief visit to the location and found that everything I needed to accomplish was completed without incident.”
“I work for the school district and I'm always dropping off packages and they are always so helpful and helping me set up everything to ship out thank you FEDEX!!”
“Amazing!! They are wonderful at this location! They helped me so much. Would definitely recommend coming to this location! I accidentally made a mistake on the return label and they helped me fix it. They went out of their way to fix my problem.”
“Went to pick up package from Amazon but the young lady was rude and very unfriendly the only good thing about that place is that it had a very nice smell but very rude staff I wouldn't go back..”
“⭐️⭐️⭐️⭐️⭐️
I had an incredible experience at The UPS Store! I accidentally left my key behind while traveling out of state, and the team went above and beyond to help me out. They packaged it securely, shipped it quickly, and I had it in my hands in just 3 day (UPS Ground).
The staff was friendly, professional, and genuinely helpful. The store was spotless, and the service was absolutely top‑notch. The packing job was perfect — you could tell they took real care with it.
Thank you!!!”
“They helped me print out a shipping label even if I couldn't send it through them and they did it for free thank you for your help. The workers are friendly and helpful.”
“Employee 309111 was excellent. He was very courteous, nice, efficient and enjoyed his beautiful personality. Every time I go into this store, which is terminal store POSO2718. I am always pleased and happy with their service. Management, keep up the good work.”
“This is for Raul Ayala before writing a review learn how to spell and proofread what you write. Second the negative comments about the company and their staff was unnecessary just because you were let go doesn’t mean you should get on here and bash the company. Maybe your work was sloppy just like your review. Your negativity and reviews like this will get you nowhere.”
“Paul is always so kind and helpful. I have had the fingerprinting and mailing services with him and that is company several times and he is always so patient and gracious throughout the entire process. Excellent service. David is also a kind and helpful clerk. Great service ??”