The New Tire Club offers a vast selection of custom wheels and tires, catering to all sizes. Customers can benefit from a 6 to 12-month same-as-cash payment option, along with free road hazard and road assistance insurance. Many reviews highlight the friendly and professional service, particularly noting the helpfulness of staff when it comes to finding the right products. However, there are mixed experiences regarding customer service. One reviewer had a frustrating encounter with a rude supervisor who dismissed their inquiries about rims, creating a challenging experience. Despite this, the boss stepped in to resolve the issue effectively, showcasing professionalism and care. Another customer praised the service received while finding rims for a classic car. While some customers reported lengthy wait times, others appreciated the overall service and ability to balance tires better than competitors. Overall, The New Tire Club has a strong selection of tires and wheels, but experiences may vary, particularly with certain staff members.
I WENT YESTERDAY NEEDED HELP WITH A VALVE STEM AND THANKS TO THE PEOPLE IN THE COUNTER THEY HELPED ME OUT QUICK. GRACIAS.
May 2026
Excellent customer service from Efren, I really appreciated their professionalism and friendly attitude. Definitely recommend asking for his help, more than satisfied!
May 2025
Very friendly and knowledgeable staff. Offered a choice of products and explained best options. Staff explained which items had better warranty and durability