8AM - 12PM 1 - 4PM
252 W Elm Mott Dr, Elm Mott
Post Offices
“It is interesting that I happened to come to this Google review today. I wanted to leave a note about the two ladies that work there. They are always very kind and knowledgeable.
I happened to see the review from some gentleman named Shiro. The funny thing is that I was two people behind him in line when he had his interaction with the clerk at the counter.
He came in yelling about a package. The lady kept trying to ask for information to assist him. He kept yelling. The gentleman ahead of me even told him to calm down and give her the information she was requesting so that she could assist him and we could all move on with our lives. The Gentleman who left the review continued to be aggressive to the point it made me uncomfortable.
The clerk informed him that he would need to go to the post office that delivered his mail on 19th St.
From reading his review it seems he did go there and was assisted.
The moral of the story is be kind. Don't be aggressive and make people uncomfortable. As some one who witnessed your behavior, I wish I could give you a star rating as a customer. It would be a negative one.
Do better sir.”
“I could not believe how friendly and efficient this place was! We were driving through and decided to stop here instead of go to a Dallas post office for our twins’ passports. Could not have been more amazed by the service here. Not only was the lady behind the counter, Whitney, so friendly to us, but she multitasks and asked other people coming in if she could help them while she was processing our stuff. I was truly amazed by her friendliness, professionalism, and efficiency. Something you just don’t see very often these days, especially at the post office.Update: we forgot something on the counter and Whitney sent it to our home address.”
“The ladies here are great I'll say that, they arent the problem. I've been frustrated with them at times but it's not their fault. The system the usps has created is the problem.”
“Highly professional, sweet staff! Helped me get my passport with no issues! Highly recommend! If you need a passport, don’t waste your time at the Hwy 6 location, they’re incredibly disrespectful- just come here first!”
“I had a missing package, so I went to see if it was at the post office. Staff were friendly and helpful. A lot of these bad reviews are from years ago. Check it out yourself, before making a judgment.”
“Expeditious. Knowledgable. No nonsense. All traits appropriate for business. I would only wish for a little more friendliness for which Texas has typically been known.”