United States Postal Service
USPS,
Post OfficesHours:
424 Clay Ave, Waco TX 76706 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Processing and delivering 47% of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular USPS location at 424 Clay Ave is known for its exceptional customer service. Employees like Ruby are described as kind, understanding, and thorough, guiding customers through processes like passport applications with patience and expertise. The location offers walk-in passport services, and customers report smooth experiences, even when the office is busy. Reviewers highlight the reliability and responsiveness of this USPS branch, noting that issues like a broken mailbox lock were addressed promptly. Overall, this location seems to be a shining example of the Postal Service's commitment to providing secure, reliable, and affordable delivery to millions of addresses nationwide.
Most Recent Reviews
May 2026
This place has really gone downhill in the past year. Lots of attitude and sloppy work. A couple of the female clerks give you stink-eye as if you are really putting them out. And they never have change even for small bills. Trying to get you to pay with a card instead--easier for them.
February 2026
Highly professional, sweet staff! Helped me get my passport with no issues! Highly recommend! If you need a passport, don’t waste your time at the Hwy 6 location, they’re incredibly disrespectful- just come here first!
September 2025
The staff is always helpful to me & my business receives MANY packages through their office. Very thankful for the USPS!
More Comments(100)
Nearest USPS Stores
- Waco, Texas
