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“I could not recommend this place ENOUGH!!! I spilled water all over my MacBook and when I went to Apple they didn’t even check the damage without telling me I should just buy a whole new computer. They told me I should just keep using it until it stops working - but why would I do that and have to buy a $3,000 new laptop!?
I was recommended to come to MacDaddy’s and I immediately felt like they had my best interest at heart. They said they fix liquid damage about 2-3x a week and that they will look at the damage before recommending me to buy anything new. They also gave me great advice about what to do in the future to save my device not just fry it more like Apple told me.
They said it would be a 7-10 business day turnaround, but I said I needed it ASAP for work purposes. They sent it off to be worked on the day I brought it in and it was done in 2 days! They only charged me for the cost of repairs. I almost cried because of how taken care of I felt!
Special shoutout to Kaleb who explained everything perfectly and helped me out by rushing the order so I could get it back for work. This place is amazing and I will never be going back to Apple for repairs, I’m only coming to MacDaddy’s! Everyone should come here and get treated right!”
“I really cannot recommend this business enough. The owner, Li Garcia, is extremely kind, patient and honest.
Li knows his stuff extremely well. I had a complex issue where my computer couldn't POST or access BIOS, and he identified the issue in under an hour. When I later came to discuss the issue with him, he explained to me how he replaced my CPU with a placeholder and showed me that my processor was actually at fault for being unable to boot. We had in depth discussions about temperatures and my cooling system where he was finally able to discern that my processor was defective, and he proved to me that the rest of my system worked fine with another CPU. He even checked every one of my motherboard's CPU pins to make sure they were all good to go!
Li also helped me work through the RMA process with AMD, giving me advice and even going as far as to make a report/statement for the CPU upon my request that I later sent to AMD. If you're having any computer issues, look no further. Li's honest personality and kindness makes him stand out from other repair businesses I've seen and considered. He will undoubtedly have my business again if I ever need more help!”
“If you need some computer/tech help, get over and ask Joel at PC-Help. I've been over twice for consults and he answered all my questions and explained it so that the common man could understand! Latest topic was the Windows 11 transition! Many of us are going to have to get new computers and Joel gave me some suggestions that will no doubt save me a bundle o cash. He's now my go-to computer guy/wizard.”
“I received quick and efficient service for a cracked laptop screen I needed repaired. Communication was excellent, and I had little downtime without my laptop, which is important to my business. I would like to personally recognize Nathan, the tech, and Susan, at the Front Desk, for their commitment to excellence.”
“The guy saved me from needing to buy a new desktop after I made a bit of a mistake when upgrading my case. Fantastic and friendly service while also being quite well priced.”
“We went to see Jimmy yesterday to burn some CD's. He was very professional, entertaining and fair. People like him are getting rarer and rarer nowadays. Highly recommended!”
“I messed up my online order TWICE. Both times, I called and the manager in the printing department was able to cancel them for me, and went ahead and fulfilled my order in store! QUICK & EASY! Thank you for great customer service.”
“Darron is rare in sales and customer service. I was searching for a particular headset that would work with my poly phone. I called and called other suppliers including a local electronics store. No luck and no one could answer my questions regarding compatibility.
Once Darron had the info he put together options and made the experience seamless.
Thanks Darron, I will keep you and OEM locked in my contacts.”
“The manager on duty tonight made my day! From the time I walked in to the time he personally checked me out, he was the friendliest gentleman I have met in a long time. I am terrible with names, he was an older black gentleman. He greeted and made everyone that walked in feel like the only customer. I just went to buy ink and paper and left there feeling like a champ. We both love and wear Nike Air Max, complemented on my shoes even!! I got more than I ever thought I would get at Office Depot! We need more good people in this world. Give this man a big raise!”
“The manager on duty tonight made my day! From the time I walked in to the time he personally checked me out, he was the friendliest gentleman I have met in a long time. I am terrible with names, he was an older black gentleman. He greeted and made everyone that walked in feel like the only customer. I just went to buy ink and paper and left there feeling like a champ. We both love and wear Nike Air Max, complemented on my shoes even!! I got more than I ever thought I would get at Office Depot! We need more good people in this world. Give this man a big raise!”
“CTG has done a great job of increasing our computer security and keeping things running smoothly. They are rare in that they do what they say they will do. They are quick to respond and do a great job. I highly recommend them as a MSP.”
“To whom it may concern,
The Copy Manager Shay Peace is a wonderful representative of Office Depot. Her polite smile and willingness to satisfy each individual customer’s needs is impeccable. She is efficient purpose-driven and exhibits impressive customer service skills. As a former business owner & successfully retired I would look at her for an administration management position.
Most grateful,
Ron C. Riddle
Irving, TEXAS”
“Came looking for a gaming laptop and had a gentleman named joaquin assisted me with getting the HP Victus 2 laptop. Was bery knowledgeable on the product and I am also loving the decision of my purchase.”
11AM - 7PM
869 NE Mall Blvd, Hurst
Computers
“Today we bought the meta quest 3 , a young lady by the name of Jeanise salas attended us, and wow!! Can I tell you what a phenomenal saleswoman. Full of knowledge on the product being sold, gave us full information on the warrenty along with service with a smile, the world of electronics truly needs more of her.. thank you so much Miss Salas , we’ll be back to see you again!”
“Big shout out to store manager mr. Richard got us right put our bed together in like 15 mins great customer service i highly would recommened if your looking for a hassle free and helpful expierence he's the guy tap in with rent a center on parkrow”
10AM - 8PM
4017 W Airport Fwy, Irving
Computers
“I tell you I went into the store stressed out, worried, thinking I have to buy a new phone. But the Geek Squad Andru, he saved my bacon, he calm me down. Save My phone . price was great. I don't have to buy a new one super happy with his service. And overall staff, the right place to shop”
“I appreciate the great customer service at this location. I had a print job that hit a few complications but Shay the cashier and Lanae the Store Manager helped me get it fixed and were very patient and informative about the process. I will do business here again.”
“I had the absolute pleasure of being assited by Asia. I critically had to get some things printed, made a quick stop, unfortunately, ran into some tech issues... But she helped me through the obstacles at hand, got my documents printed, even helped me sort them out, all with the most genuine willingness to help out. Such a refreshing interaction & example of going above & beyond. Thank you!”
“I’m giving this location four stars only due to the fact that I called their location literally right before I went in within minutes and no one ever answered the phone. I tried five times.
Then when I arrived just 3 to 4 minutes later, there was literally two employees in the store and no one else…. it was almost comical.
I almost said something, but knew that it wouldn’t do any good.
GameStop, if this location is slow on sales not answering, the phone is a good indicator as to why .
Otherwise, this is a good location and do really like the store”
“Callie and Kiran were both extremely helpful and very pleasant to interact with! The staff across the board at the store were all very friendly, upbeat, and very helpful.”
“My company has used their tech services since 2011. I can not say enough positive things about their work. Our intial contacts were because we had a computer or network problem that was disrupting our work and they were able to resolve these every time, which is not always the case with other tech services we used previuosly. Now we rely more on them for their wealth of information on what we can do proactively to improve the functioning our technology. In fact they made a referral for us to resolve a database issue that would have put us out of business that big name companies had no idea how to approach. HIGHLY recommend.”
“Great place to work, I love it! They work with you far as taking off to do business seeing they're open Mon-FriGreat opportunity, great pay.I'd recommend this place for employment to others.”
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“I had a great experience at Metro by T-Mobile. The staff were friendly, patient, and took the time to explain my plan options without pressuring me. They helped me get set up quickly, answered all my questions, and made sure my phone was working before I left. The prices are fair and the service has been reliable. I’d definitely recommend this store to friends and family.”