Kroger is a one-stop shop offering thousands of quality food and household products, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. However, customer experiences vary. Some note the store is extremely crowded and has been out of needed items, though stocking has recently improved. Critical reviews mention that the store can be dirty, with old produce and expensive, old meat in the meat department. Service issues include baggers occasionally forgetting items and a lack of available regular checkouts, forcing some to use self-checkout. A recent change to closing at midnight, when the website still states 1 a.m., has caused frustration and inconvenience. While some staff provide exceptional service, overall experiences are mixed regarding stock, cleanliness, prices, and convenience.
Visited today during rush hour around 5:00pm they were extremely busy. I'm medically disabled, a young man named Brandon offered to help me to my car. He walked me to my car asked how I was doing and even helped lead my groceries. I will be back for the great customer service of people like Brandon.
June 2026
Wow! Wow! Wow! I’ve visited twice in past week and I can’t begin to share how amazing the transformation has been from earlier this year. Simply Amazing job! Great job by leadership and front line team. You should all be proud of your transformation….TO EXCELLENCE!
June 2026
Absolutely love that they do home delivery and it doesn't cost you extra but you can also use your coupons and Kroger care to earn gas points. The store is also always stocked and clean. The staff is friendly and everything is easy to find and well organized.
