NAPA Auto Parts is consistently reliable, with a long history of having the necessary parts and being helpful. Customers report getting the right parts the first time, including for older vehicles, and appreciate not being forgotten for small items like clamps. The staff is noted for being very helpful, providing good information, and inspiring confidence, making the store a preferred choice. The team demonstrates kindness by going out of their way to assist, such as checking stock for warranty items and expecting customers to make the process easier. However, there are criticisms of the delivery system from one location, described as unsatisfactory, with complaints about orders not being delivered to commercial addresses. Some frustration is noted with in-store coordination, where staff communication can sometimes lead to confusion over order pickup. Despite these occasional issues, the overall service is praised for its reliability and helpful personnel.
Very nice people. They go out of their way to make sure they help you.
May 2026
Great online experience !! From looking up the right battery to buy, placing the order and taking the discount offered all easy peezy !!
Store staff was friendly & helpful !!
NAPA -Nice Work. GO CHASE #9 NAPA Chevy
August 2025
Lots of parts for cars trucks and and Equipment. Great selection of different parts, tools and lubricants Wiper blades and cleaning products. Also many hard to find products . Located on Euless Main street near 183