Frenzi is a store offering a large variety of beautiful dresses and outfits for unbeatable prices. It is recommended for events like date nights, girls' nights out, graduations, weddings, proms, fancy dinners, concerts, and Sunday outfits. The clothing is separated by color, which makes shopping easy for themed events, and the store is very organized with so many options. The quality of the garments can be compared to other popular retailers. Experiences with staff can vary. Many reviews state the employees are fantastic, friendly, sweet, very helpful, and positive, especially those attending the changing room. However, there are consistent complaints about management, described as rude and creating a hostile environment where employees seem uncomfortable and afraid. One customer reported a cashier making an incorrect assumption about service order. Another was startled and creeped out by an employee being remotely questioned about customer activity, which made them feel watched. Despite these concerns over management, customers return for the perfect dress and beautiful finds, noting the store is a godsend for its selection and prices.
Their refunds are not the same online as in store so buyer beware. So many warnings signs everywhere. One said if you urinate in the fitting room you need to clean it. You have been warned appropriately.
August 2025
I’m here at 7:46pm and I went to the door and they are closed. It’s not even 8 yet. I rated a 3 because I’ve shopped here a couple of times.
February 2025
Great dress shopping experience with my high school daughter. They have a huge selection of dresses, all organized by color. Store was very clean and employee friendly. Would definitely shop here again!
