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September 2023 by Ms.B
This review is strictly for the ladies! If you're ever in need of a quick outfit for date night or GNO but want something easy on the budget, I recommend this place. Clothing is separated by color which makes it easy if your event is themed.Quality of the garments can be compared to SHEIN or what you might find on AMAZON.My only complaint is that when me and another patron needed assistance, the cashier immediately assumed the patron (of her same heritage) was first when in fact I was. ? I almost walked out but already had a number of garments ready to try on. My experience with the gal attending the changing room was a lot more positive. In fact, she was very helpful.I will post a picture of two favorite purchases. First: a black cropped top with jeweled straps. I'm 32 DD in the chest and purchased size small. Fits like a glove. Second: a swimsuit cover-up (?) however I think this outfit can be worn to club night. ?
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September 2023 by London Queen
I can always find good quality dresses for all my events in any color or style I need good price to
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July 2023 by Jasmine Newman
The Asian manager Susan is very rude! Very bad customer service. Even her employees complain. She follows people around the store as if they are stealing products. Very unhelpful staff.
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July 2023 by Hazael Vega
My girlfriend always finds beautiful dresses for unbeatable prices here.Good for Graduations, Weddings, Proms, fancy dinners, Sunday outfits.I really can’t recommend this place enough, as a guy that just has to wait for his girlfriend to shop. This place is a godsend.
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July 2023 by Kendra Coleman
Being that it was my first time visiting this store, i found the perfect dress for a concert i was attending. The employees Maddison and Fatima were so sweet. What startled me about visiting here was when one of the girls walked by as i was celebrating finding the dress i want with my best friend and i hear, “Yes she is trying on a dress and jumping up and down in the mirror. No she is tried on multiple dresses. It’s just her and her friend and child…” I was saying under my voice to my friend”What is happening, am I being watched? Are they being micromanaged from afar? Why is she being questioned about what’s going on in here over the phone?” Literally creeped me out. I was ready to leave immediately after that. Nothing like feeling like your being watched while shopping in the store. I hope Susan (the owner) doesn’t have cameras in the dressing rooms.We Bless the girls that work there hearts because they were so uncomfortable. They seemed afraid of her. They shared some things with myself and my friend that made me want to sue Susan myself. Those young girls are learning early on what working in a hostile environment looks like. I’d shop there for my dress again because it does have a large variety of beautiful dresses. These reviews are definitely not lying about the rudeness from the manager I just haven’t met her face to face. She was remote viewing the activity in the store.I hope she sees how this is hurting her business. Then again she seems like the type that doesn’t care about that since she’s the one sabotaging it all in her own. ?????
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May 2023 by Jake Johnson
Horrible customer service. Shouting 10 minutes then counting down…when everyone in the store knows they close in 10 minutes. It’s sad to see how this store has changed by the unprofessional and rude employees. Not happy about my experience, I’ve never had a bad experience and I’ve been coming here for years.
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December 2022 by Dallas H
I love FrenziThe employees are fantastic, friendly & always helpful! There are so many options and the store is very organized.
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December 2022 by Dalalar Har
So sad to read all bad reviews from past months and had to confirm myself. Unfortunately after visiting yesterday they were right. Attendant was rude, place looked so messy and dirty. Clothes no longer organized nice and neat like it was a year ago. I love the store but definitely needs change of management and more attention to listed to real costumer’s reviews. I could sense a smell of strong food inside the store it made me gag. Some aroma difusores would be nice specially if they eat inside store; it’s clothing so smell get impregnated! I left only with one piece because every rack was extremely messy. Sad very sad!
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October 2022 by Ereezie
I had been coming here for years, driving in from another state. It was one of my favorite stores. When I came I would buy so much stuff and the owner was so sweet. Sometimes she would even give me a discount. Today I got here at 7:30pm and the worker(not the owner) was so rude, shouting that they close in 15 minutes, but online it says 8:00pm. I grabbed a dress I needed for the next day. It was 7:35pm, she followed me to the fitting room saying that she was closing in 10 minutes. This lady was soooo rude, she was sweeping the floor and offered no greeting or help at all. I really am disappointed. I hope they can get better workers, she ran 3 people out of the store that wanted to buy something prior to 8:00pm. I hate that for the owner, this lady is making them lose money.
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July 2022 by Jessica Holland
Drove here to shop before a trip, lights off and doors locked at 1:30 pm on a Sunday. The door and website state they open at 12 pm. Very frustrating.
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May 2022 by Alexis
I came at 7:45pm not knowing that they closed at 8pm and thinking I may need to hurry and shop. The door was locked. And so I went back to my car and called to verify time and a indian lady by the name of Nimi (says she was the manager) answered and said that they closed at 8 and I looked at the time and it was 7:48pm. So I went back to see if maybe I should’ve pushed instead of pulled…nope still nothing and there was a lady racking clothes by the door she ignored me. And the manager was in the square wher withe cash registers were, looked up and looked away. So I guess they were ready to go home but If your business says a certain time, why not abide by that time. I would’ve drove home instead of here. That sucks.
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May 2022 by Jewel Miller
THEY DO NOT LET YOU RETURN!!!!!! Heads up you can’t return anything even with the receipt so says something to me that they are a greedy store, pence you pay them, there is no getting your money back. Clothes are cheaply made and staff ….. does not speak to you.
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May 2022 by Mariah Burch
Store is so messy and unorganized and staff is doesn’t even acknowledge you or try to help
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March 2022 by Rose Garcia
I’ve shopped here a few times, and every single time I came I was never greeted nor asked if I need help or anything at all. The employees offer no help ever, and I’ve had friends/relatives that have shopped here and experienced the same things. Love the clothes, but the employees kill the experience every time without fail.
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September 2021 by CHRISTINA JOHNSON-GATES
Sizes run small. Cute clothes but I couldn't fit any. Im a large or size 10 ladies typically. My sister usually wears a 5 or 7 or small or medium and had to buy all larges which is there biggest size.