Carpet Exchange is a leading flooring center in North Texas, boasting 29 years of experience and a vast selection of quality flooring products from top brands like Shaw, Mohawk, and Armstrong. Customers appreciate the friendly and knowledgeable staff, including individuals like Zack and Kevin, who go above and beyond to ensure a smooth experience. Zack provides detailed assistance, allowing customers to take home samples and personally loading them into their cars, while Kevin excels in tracking down hard-to-find carpets and coordinating installations seamlessly. Many reviews highlight the exceptional customer service at Carpet Exchange, contrasting it with larger competitors that often rely on subcontractors. Clients have praised the extensive range of beautiful carpets available, with some finding the perfect match for their homes after months of searching elsewhere. The installation teams are noted for their professionalism, efficiency, and respect for customers' homes, often completing jobs in a single day without leaving a mess. Overall, Carpet Exchange comes highly recommended for anyone looking for quality flooring and attentive service in a welcoming environment.
I highly recommend this place if you're a designer! Amazing selection and the staff is so helpful and knowledgeable. Henri is such a nice girl and has helped me source multiple rugs for my clients. I'm very grateful for her attention to detail and amazing costumer service. Thank you Henri.
June 2025
Zack helped me and was amazing! There were so many options of beautiful carpet, he was very detailed and walked me through each, and everyone I was interested. They allowed me to take home samples and he even carried them to my car and loaded them for me. He was extremely knowledgeable and friendly! Ask for Zack!
April 2025
Really helped when my contractor could not get a carpet I wanted from Home Depot. I found a much better carpet and could have it installed in a day
