Carpet Exchange is a leading flooring center in North Texas, boasting 29 years of experience and a vast selection of quality flooring products from top brands like Shaw, Mohawk, and Armstrong. Customers appreciate the friendly and knowledgeable staff, including individuals like Zack and Kevin, who go above and beyond to ensure a smooth experience. Zack provides detailed assistance, allowing customers to take home samples and personally loading them into their cars, while Kevin excels in tracking down hard-to-find carpets and coordinating installations seamlessly. Many reviews highlight the exceptional customer service at Carpet Exchange, contrasting it with larger competitors that often rely on subcontractors. Clients have praised the extensive range of beautiful carpets available, with some finding the perfect match for their homes after months of searching elsewhere. The installation teams are noted for their professionalism, efficiency, and respect for customers' homes, often completing jobs in a single day without leaving a mess. Overall, Carpet Exchange comes highly recommended for anyone looking for quality flooring and attentive service in a welcoming environment.
The sales team made a difficult situation right for us and we're very pleased with the outcome.
June 2026
We have used Carpet Exchange for 3 full room carpet replacements (all different styles and orders) as well as ordering runners from remnants. They are INCREDIBLY helpful and make wonderful suggestions based on my style and needs (pet friendly). Prices are fair and installation has been really easy each time. Would highly... read full comment
May 2026
I drove 6 hours to this location vs one near me because of the service and price provided to me. I e been here a few times and their selections are great and so are their prices. Steven was a huge help to me!!
