Metro Florist & Gifts is a local florist in Ferris, TX, known for their premium floral arrangements and gift baskets. They offer fast same-day delivery and strive to provide beautiful flowers that enhance special occasions. The shop offers a variety of fresh flowers, including $1 roses, making it an affordable option for customers. However, there have been some issues with delivery, including flowers being left outside and getting damaged. The management's response to customer complaints has been unsatisfactory, with no emphasis on good customer service. Despite this, Metro Florist & Gifts has been able to help customers in a pinch, such as delivering flowers on Valentine's Day for procrastinators. Overall, the shop provides a wide range of fresh and affordable flowers, but there is room for improvement in their delivery and customer service.
I had a wonderful experience working with Angy over the phone! She was super friendly, helpful and made sure the floral arrangement was delivered on time and looked absolutely beautiful. Highly recommend, Thanks Angy! 🌸
April 2025
I Always get great service from the owner of this shop. All arrangements are so incredibly beautiful. Flowers and plants are fresh. Shop is adorable with lots of gift choices. Highly recommend
April 2024
Beautiful selections, healthy plants, helpful service. I was able to resolve an online issue and was so happy I went in to discuss. The owner was very helpful and the options were really impressive. Live plants and fresh flowers made 8t hard to choose.
