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February 2024 by E. Richardson
Was away on business and decided to place an order for Valentines Day for my son to have it delivered to the school. What he received is NOT what was advertised. It should've been an arrangement of candies but they added chips. He didn't really eat chips. The arrangement was too be in a basket, what he received was in a pink box... he's a boy there's a reason I ordered a regular basket with blue ribbon. And when I picked him up from school, the arrangement fell a part... some of the little chip bags weren't sticking... seems as if the delivery person called but when I answered i heard a beep and then they hung up...llesson learned... I'll make my own next time... I've picked up flowers from this shop before and the lady was very nice... not sure what happened this time but more than likely they were swamped... but still quality matters.............Thank you for reaching out to re-do the arrangement but, No Thank You. I appreciate your offer to replace it though.
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June 2023 by Daniel Flores
This place is cool. I saw $1 roses! Some days $2, You can’t beat that for the wife! There fresh to! Wow I was amazed other arrangements as well. Definitely will come back for other occasions. The lady there was very nice as well!
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June 2023 by Vince
Metro Florist and Gifts is a great place to get all your gift ideas. Very talented florist there
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May 2023 by Sandra E. Deras
Beautiful arrangement, my mom loved them! Than you so much!
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March 2023 by Linda Wendlandt
Do not recommend. Flowers left out side with $ 20.00 Mylar ballon that popped . Flowers blew over and we’re smashed . Called this business to tell them how disappointed I was with the delivery, and I had reported it to 1-800 flowers . She replied “ that’s ok .. we get a lot of orders from them “ what ever happened to good customer service ? Would NOT recommend.
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February 2023 by Amber Spikes
My mothers first Valentines without my dad who passed away two months ago from cancer.Flowers were a day late(15th), and looked nothing like the picture selected. I was embarrassed when my mother showed me. They looked as though they forgot so they threw whatever flowers were left over from Valentines in a cheesy vase.I never leave reviews, but decided to when I called them and they told me I had to take it up with the online company I had went through...even though they are the shop that failed to properly fulfill on time and the quality that was purchased.I paid 81.00 after delivery...the flowers looked like $10.99 at Tom Thumb.DO NOT BUY FROM THEM.
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February 2023 by Josh Camillo
I’m a procrastinator, yet Metro Florist was still able to help me get a beautiful arrangement of flowers delivered to my girlfriend on Valentine’s Day. Highly recommend!
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December 2022 by Charlotte Flowers
I purchased a table arrangement for thanksgiving and it was beautiful!Customer service: GreatPrice: Fair and reasonableRecommend: Yes
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October 2022 by Randy Riordan
Very nice florist. Has a nice selection of premade arrangements as well as someone on hand to create. Offer delivery as well. Reasonable prices
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October 2022 by Julie Roland
This is a great flower shop. Very friendly and helpful. They have great arrangements and good prices.
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October 2022 by Laquitta G.
Never use this florist! They delivered flowers to my mom a week early - Oct. 1, 2022. Mom told the driver, Zack, she would accept them anyway. Zack called his boss, Chris, who insisted Zack take them back, so he did. Imagine that, folks. The bouquet was paid for in full and technically mom's property the moment she held it in her hands. On the due date, Oct. 6, 2022, Zack delivered the SAME bouquet, but it had obviously died. Mom refused to accept them. Zack called Chris and mom heard him tell Chris: "Chris, you shouldn't laugh. This is not funny." I called Chris for his business info. (to report him to the BBB). He refused to provide the info and hung up on me. Driver returned a third time with SAME bouquet. Chris called mom while Zack was there & said he'd removed the dead flowers & replaced them with fresh ones. The flowers looked awful & mom had to insist to Chris she would NOT accept dead flowers. He said to her: "Ok. I get it. You're a witch." I called Chris several times and he hung up on me. I told him he owed my mother a formal letter of apology for his actions especially for calling my mother a witch. He said: "Yea, that's the way it is" and "I have someone listening on the line so that's the end of that." He hung up on me again. I did get a full refund from the parent company. But I strongly recommend to the public: DO NOT USE METRO FLORIST & GIFTS OF FERRIS, TX. YOU WILL BE DISAPPOINTED.
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September 2022 by Julia M.
Ordered a flower arrangement online as I don’t live in the area. The website was easy to navigate, the flowers delivered were beautiful!
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July 2022 by Kristy A.
My work got me some flowers for appreciation. Tons of filler and the rose and other flowers had brown spots in them. They weren't cut correctly and look terrible overall.
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June 2022 by Lydia O.
Best florist in Ferris even all of Ellis county always friendly and are manageable to work with Tried other places but always come back to this
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May 2022 by Melanie Gorrell
Perfect! On time! I did a flourist special and it was extra large and very lovely. Highly recommend.
