We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
No one to to greet or acknowledge customers. Three customers in the lobby without a bank employee in sight. Employees sitting in the furthest office from the lobby, with no lights on, talking. No directions on how to get service, no number to take. Eventually learn only one teller station with no visibility to the lobby.... read full comment
August 2025
What a trash bank branch. Can't process same day wires without an appointment even though I got there at 9 AM and no one else was there. Highland village branch is way better and the only reason I didn't take my business over to Chase today itself.
April 2025
This is the strangest bank I've ever been to. The teller is hiding in a corner away from view with a single seat for a single customer