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“If you are driving down the street you wouldn't be able to notice this credit union from your car, but this place is warm, clean, and friendly.
I have an account with the bank, so I stopped by to take care of business, I walked into the building and met with the Bank Manager's office to take care of my business. The bank manager offered me a seat on a chair in her office, as I sat down I looked at her desk and saw this bowl of rocks. I said these are cute and the Bank Manager said, “Please take as many as you want”! I picked up one and noted they were prayer rocks. The bank manager said, “Keep the prayers in your car, purse, or wallet that way you always have a prayer close to you”! What a beautiful way to get through the day, and receive great customer service with a prayer.”
“I was in the area for a doctor's appointment, and my debit card with hacked. I was very appreciative of Josh's ( a teller) help while dealing with this crisis concerning my debit card (with another bank) and being able to withdraw funds from the card before my account was closed.”
“Never thought I’d review a bank, but here we are.
Does exactly what a bank should do: gives me my money when I want it. ATM works 24/7. Revolutionary concept.
Banking the way it should be - less people, more cash. I need humans when I need humans. Most of the time, I don’t.
Haven’t talked to an actual banker in a decade. Don’t plan to start now. Cash, electronic transfers, done.
This location nails the basics: convenient, reliable, doesn’t make getting your own money feel like a hostage negotiation.
Nothing to rave about besides doing what they’re supposed to do without screwing it up.
Sometimes boring and functional is exactly what you want.
Cash accessibility: check. Convenience: check. Drama: zero. Banking solved.”
“I’ve been coming to the ATM for eight years, came in the first time today. Andy was quick, clean, and professional. Learned a ton about the app within 20 minutes”
“Bank of the West is an amazing local bank. We have business accounts at the Flower Mound location. We love that the Bank of the West team is involved in the community. They provide great service with a personal touch.”
“Exceptional Service – Gil at PNC Flower Mound
I had the pleasure of working with Gil at the PNC branch in Flower Mound, TX, and I can confidently say he sets the bar for outstanding customer service. From his warm welcome to his deep knowledge of PNC’s offerings, Gil went above and beyond to ensure my needs were met. His professionalism and attention to detail are unmatched.
Gil’s ability to create a personalized and positive experience is truly impressive. I believe he would be an excellent candidate to lead a company-wide training program, sharing his exceptional performance and customer service skills with colleagues. PNC is fortunate to have him, and anyone who works with him is in great hands.”
“Good place, but keep in mind that you can't deposit or withdraw cash at the ATM in this location, which can be inconvenient if you live farther away and/or in the Denton area.
Other than that, no other issues for me as far as I've seen.”
“Love this branch! Scottie Harper the premiere banker there is great. Upgraded my account and saved me from doing extra work utilizing the wellsfargo app. Philip is also a great person the branch manager.”
9AM - 5PM
6400 Morriss Rd, Flower Mound
Banks
“Matt. And Jennifer are great They are efficient, kind and will do anything they can for you. Sophie helped my sons set up checking account and explained everything throughly to them. Have checking and mortgage with them”
“Came to open an account in two different occasions and KACY was amazing at explaining the process and account options! I recommend you to ask for her when you come in to open an account or for any account help. 10/10 she was great, nice and helpful!”
“Great customer service in this location!
The manager Ms. Hala is super nice, welcoming and helpful. Shidvash was very kind and professional. She and the Hala answered all of our questions in a clear manner, explained everything so well, took their time with us and provided excellent customer service.
Thank you Shidvash and Hala!”
9AM - 4PM
825 Cross Timbers Rd, Flower Mound
Banks
“After visiting multiple branches across four states, nobody was able to help me the way Mina did. She was professional, knowledgeable, patient, and genuinely cared about finding a solution.
Mina went above and beyond to help me during a challenging time, and I am truly grateful. She is a tremendous asset to the bank.
Thank you, Mina.
— Babak Nadimi”
“Although I am now retired and live in Crowley, I still bank at DATCU because of the people who work there.
I had Megan today and she was absolutely fabulous. (So kind and courteous)”
“This is the Chase branch to visit in Flower Mound! The team at Chase Bank – Cross Timbers Branch is welcoming, knowledgeable, and genuinely focused on solving problems quickly. Every visit feels personalized and professional, from teller service to financial advice. If you want efficient banking with a friendly, community-focused team, this is the branch to go to!”
Open 24 hours
825 Cross Timbers Rd, Flower Mound
Banks
9AM - 4PM
4001 Cross Timbers Rd, Flower Mound
Banks
“Such a better experience than what I just had at Chase. We were walking up and the security guard came out to hold the door for us. We went inside and immediately were greeted by Arturo. I explained we needed to ad my wife to the savings account. He asked us to have a seat and 2 minutes later we are taking care of business. He updated our info and explained why instead of just firing off questions. Great experience.”
9AM - 5PM
6161 Long Prairie Rd, Flower Mound
Banks
“I’ve had such an amazing experience with opening my Business account! Mariah made the whole process simple and easy to understand, she was so helpful with getting my business account open! Horacio was such an amazing help with understanding how to set up my card processing services! Never had a better experience in a bank before! Truly one of a kind customer service!!”
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“Chelsea is always pleasant and helpful, recognizing me as I approach her work station - friendly to the point of asking about my day and would I have any other requests - in total I feel welcome; not just another big bank customer”