JCPenney in Flower Mound, TX, is a well-organized and clean store offering a wide variety of products since 1902. The store features exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, providing affordable options for fashion, home decor, beauty, and accessories. Many shoppers find the store's size impressive, with a large selection that appeals to different tastes and needs. The layout is easy to navigate despite the store’s size, making shopping convenient. The beauty and cosmetics department is highly recommended for its inclusive range of products suitable for all skin types and tones, with friendly and knowledgeable staff. Customer service at checkout is praised for being helpful and efficient. However, some reviews mention limited merchandise compared to past years and the closure of most fitting rooms, although signage remains. Overall, JCPenney offers a pleasant shopping experience with a focus on style, value, and good customer service.
Urania was a wonderful help when it came to choosing a dress jacket for an event !! Thank you so much Urania
January 2025
The selection is amazing and I would shop there again. Great staff!
November 2024
Had a nice root touch up with Rachel. Worked well with me getting the color I needed. She also does facials. Very easy and relaxing. Answered all of my beauty questions as well. I recommend asking for Rachel.