Once Upon a Child is a popular store for buying used clothes and items for children. Many customers appreciate the affordability of the merchandise, especially since children grow quickly. The store offers a wide range of items, and shoppers often find good deals. However, some customers have noted inconsistencies in pricing, with the same items marked at different prices, which can be confusing. There are also complaints about the quality of some items, as customers have found clothes with holes and shoes in poor condition among the selection. The store is recognized for its cleanliness and size, providing a pleasant shopping experience. Staff members, like a young man named Dillon, are often described as polite and helpful. Nonetheless, there are concerns about how some customers treat employees, particularly when it comes to patience during busy times. While selling items to the store can be disappointing, with low offers for clothing, many customers suggest that shopping there is still worthwhile. Some shoppers recommend comparing prices with stores like Target or Amazon for new items, as they can sometimes be found at similar prices. Overall, Once Upon a Child remains a go-to destination for many families looking for children's clothing and accessories.
Great selection of clothes. Service is a bit slow and lines can be long during peak hours
March 2026
I'd rather give my hand me downs away than deal with the rude employees here.. I did find a few good deals to purchase for my 8 year old. **the employees should take customer service training at Chick fil a.
March 2026
they had wonderful clothes. the only down fall is, i picked out a shirt and shorts that were on the same hanger so its a set. the lady charged me for the shirt and shorts. I thought if a shirt and shorts came on the same hanger as a pair you don’t pay for them separately.