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October 2025 by Alexandra Lopez
I just drop off a swing for baby and they couldn’t take it because it has a little stain that can be wash. I mean they are used what do you expect. And then I was looking for jackets for my kids and most of them had stain…. Not the first time.
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October 2025 by Vladimir Rodionov
Many things for kids, nice prices
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October 2025 by Lisa McNiel
Love this store! I couldn't find what I needed, so I asked a young man named Dillon if he knew if they had boys or girls overalls. He was so pleasant and polite and found them immediately.
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October 2025 by Kelly Marie
Love to shop here for babies grow too quickly, and you can find great things here for them to fit in for the three months at an affordable price. Not a 5/5 because I have found that the pricing is strange sometimes. I've found the same toy twice with two different pricing, one was $3, one was $6 for the same exact toy, in fact the $6 was missing a piece. Just kind've random pricing I assume. Also one time they had told me I had a $5 coupon off $20 but was in a rush to shop for more, and told me it would not expire so the next time I came in to purchase more they told me they didn't see coupon. Little things
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September 2025 by Haley Dorman
I find some decent deals here but a lot of the prices are getting ridiculous. A pair of used, thin leggings for $6.50? $17 and $30 for used, dirty shoes??! Even a lot of the shirts for $4.50+ are steep in my opinion for used Target, Old Navy and Walmart brands. You can buy new stuff for not much more or even cheaper on sale. Even Kate Quinn is marked way up for $10+ or even $15 when you can buy it new for that much on sale also. It's just silly. I like shopping here but they need to chill on some of the prices.
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September 2025 by Penny Roonie
Rude staff. Always have bad experience with them.
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August 2025 by Jaime Courville
I sold to them yesterday and honestly I feel like the lady who did my buy(yessica) didn’t really feel like doing her job. Most of the stuff in my basket was still folded the way I folded it and she didn’t even look through it because I had brand new baby Jordan’s at the bottom in new condition with box. Most of the clothes were name brand and new with tags. . I worked there in the past so I know what they take and don’t take . I feel like if you don’t like your job , don't go to it especially customer service jobs ! Never doing business with the flower mound location again !
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August 2025 by Rylie MADE
Great quality clothing
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July 2025 by Stanley Hamilton
Good store to buy used clothes for kids. Although they routinely turn away newer looking items, but have shoes with the soles coming off in their bins and clothes with holes in them hanging up.
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July 2025 by Victoria Minasian
Let me just say this is the largest/cleanest store of the ones I've been to I don't always find exactly what I need but, I always find something! Also when selling clothes I always remember MONEY IS MONEY. Not everyone can say no because they have a high class life! They don't get enough credit for the cleaning and work they do instead I've witnessed on multiple occasions these young girls and boys having to deal with grown adults with attitudes worst than a toddler. I made a trip there sometime last week maybe Sunday and was appalled at the actions of this lady picking on these young girls all because a new employee was taking a little longer to do her return (the woman gripped her neck in irritation mind you- we'd only been standing for about 5 minutes) which is easy to understand and hear them out since the girl is new. The way I have shopped at this store for over 15 years and never felt the need to write a bad review says so much. It's ridiculous how people treat others nowadays based on age and generation. You never know what someone has going on outside of their job and whatever else. These people have lives like the rest of us. Respect goes both ways if you approach with an unreasonably bad attitude you'll get one in return! PLEASE BE KIND TO EVERYONE!
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July 2025 by Emilee Cofer
Let me start off this review by saying I created a google account solely to leave this review. This place is the trashiest store I have ever been too. The employees are extremely rude, and management does nothing but encourage this behavior. Tonight, I called ahead to make sure they were accepting buys because OFTEN, they leave signs on the door or tell you once you carry all of your heavy items inside that they are not accepting anymore buys for the evening. After confirming that they were accepting buys, I toted my two bags to the store- only to be told once I arrived that they were only accepted one bag per person because they were understaffed. Shocking! Let me also say that the staff is openly put out anytime they see someone come into the store with items. I get it, it creates more work for them, but this is your JOB!! Fake happiness like the rest of us who have to work. After waiting for about an hour, ( it’s a little before 7PM ) I made my way to the front to ask what time they were closing. They let me know that they close at 8PM, and I could come back tomorrow to pick up my items because they probably wouldn’t text me until 7:45PM that my items were ready. KEEP IN MIND- my printed receipt that I received when dropping off my items says that I have to pick up my items the same day I drop them off or they will be donated and I will loose any cash value of my items. I head home and after talking with my husband, decide I would just go back up to the store to pick up my items and return tomorrow to start over. So when I get to the store, I let the joke of a “manager” Lexi know that I would like to pick up my items and return tomorrow. She brings over my items, and I see she has already sorted through my buy, and the store was going to be purchasing 80% of the items I brought in. As a favor to her and the work she had already done, I let her know that if she wrote on my printed receipt that I could pick my items up tomorrow instead, I would be comfortable leaving my items there and picking up tomorrow. Lexi then rudely snaps at me, “ I already told you that you could pick up your items tomorrow.” I told Lexi, “ and while I appreciate that, my receipt says otherwise so if you could just write down that you are saying otherwise, I’ll leave my items with you.” She says she will do that, but then turns her head and starts laughing with two other employees at me. I said to Lexi “ the fact that you are a manager and would allow and incite these other employees to laugh at me for asking a question says a lot about what kind of manager you are.” Lexi then said that she “ didn’t see them laughing because she was talking to me.” SHE INCITED THE LAUGHING by looking at them and implying I was in the wrong for wanting a little note on my receipt so I didn’t forfeit all my belongings that I brought in. I have made a complaint to the store manager, Shannon, about Lexi once before, and still her poor attitude remains. The employees treat people this way because management sets the bar and says it’s ok to do so. While I really love the concept of being able to buy used children’s clothing and sell my children’s used clothing, I cannot continue to give business to a place that allows these kind of people to represent their business. DO NOT SHOP HERE. DO NOT give bad businesses your money!
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July 2025 by Isabel Lira
Great selection! Organized neatly, by sizes and color. Not overly priced like other thrift stores.
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March 2025 by Malissa Fry
Horrible service! Stood at the counter for several mins as I watched over a dozen workers sifting through clothes and never ask if I needed to checkout. When I brought it to their attention the lady said they were doing something else.
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February 2025 by Sora Mame
Don’t bother selling anything to them. I only take something significant there and not a used Tshirt, but even then, they pay 1 or 2 dollars each. I am very certain they sell them for at least 10 each. You may as well donate for a good cause. For buying, just check amazon or target real quick because sometimes you can find a brandnew one for a couple of dollars more.
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February 2025 by samantha solis
So I donated some cute stuff and in sets and some shoes and all they did was give me $12 back for the outfits that I donated. I don’t understand how they can rip you off and on top of that they were rude and making faces.
