Quest Diagnostics is a reliable and professional healthcare provider that offers a range of medical tests and services. The company's Prairieview Medical Plaza location features a variety of testing options, including routine lab tests, drug screenings, pediatric specialty services, and more. Customers have generally had positive experiences at this location, praising the staff's efficiency, empathy, and professionalism. The phlebotomists at Quest Diagnostics are skilled at drawing blood, and patients have reported feeling comfortable and well-cared for during their visits. The company's online resources, such as the website, also help patients prepare for their appointments and schedule appointments conveniently. While the majority of customer reviews are positive, one customer had a less than ideal experience at the Flower Mound location, where they encountered a rude and impatient staff member. However, another staff member, Tiara, was praised for her kindness and patience in handling a challenging situation with a young, anxious patient. Overall, Quest Diagnostics seems to provide reliable and professional healthcare services, with a generally friendly and accommodating staff. The company's commitment to customer satisfaction is evident in the positive reviews it has received.
Check in was easy and staff was very friendly. I set an appointment for 4pm. Walked in at 3:50 and checked in and within a few minutes they were calling me back. It might be different at other times of the day, but I would say make sure to set an appointment before, as it does seem to be faster service this way.
June 2024
This Quest site is well staffed, on time and very skilled. I would recommend them to anyone needing lab drawn.
June 2024
On time for appointment and phlebotomist was excellent!! only 1 stick
