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“Ok Wow. This place went above and beyond to look out for me. Shelley, the manager, found me in dire straights struggling to empty my storage unit in time to get my deposit back. She offered her help to get my unit empty by the deadline and even extended my deadline by 24 hours to guarantee I had the time I needed. She told me "if you ever run into a problem here let us know, we will work with you to solve it". That's when she reached out to shake my hand and said "My name is Shelley, what can I do to help?" Between her and her subordinate Tammy, two of the nicest people I know. Thanks for the help Shelley.”
“I just have to start off with how grateful for this storage. The female manager that is at the desk is simply so nice, professional and helped me out through a very rough time. I had a terrible experience at another facility and ended up coming across this one and she turned my day around with how simple she made everything ! My experience storing my stuff here while I get my house has been nothing but perfect ! Thank you so much for being so nice in a time when many people are so rude and mean all the time. God bless.”
“Compass Self Storage had an unbeatable deal when moving in. I got my 1st month for free when I donated to the Leukemia Lymphoma Society!!! Mary has an amazing personality with the best customer service skills! The property was very clean. Thank you Mary!!!”
“Shuttles were slower than usual but it was raining and supposedly there was an accident in the route. We left extra time today so not a big deal, but they usually do better.”
“There is a reason there are so many 5-star reviews. Customer service, customer service, customer service. Combine that with a climate controlled facility at a reasonable price in Fort Worth - and we have a clear winner for my business. I'm constantly impressed by my interactions with the team at Bell Air, especially Lisa. Thank you!”
“I had a trailer reserved but at the last minute needed a truck instead. They didn't have one, but the owner, Don, stepped up to the plate and located one within 4 hours. It was at another location, so he probably didn't get his commission, but it certainly was "customer first". I appreciated that and highly recommend Don Basset and his team.”
7:30AM - 5:30PM
2554 NE 28th St, Fort Worth
Truck Rentals
“Casey Beeman at this location was super friendly and helpful prior to coming to the location when it came to getting all the information needed for my trip, he went out of his way to provide excellent service and gave me details to what I needed when it came to picking up my auto transport equipment. I usually rent from a different location but you just earned a loyal customer, thank you again!”
“My experience with these guys was awesome, the staff was very friendly, went over the contract with me, the Van was nice and clean inside and out, I would and will recommend Capps Van & Truck Rental to everyone. Becky you have great communication customer service skills...”
“All I can say is if you need rental equipment go see Jeremy at this location. We needed a motorcycle trailer on a very short notice and also on a Sunday. Found a U-haul closer to where we were at, but after being told they could help us and a 30 minute wait we found out they didn't have the trailer they thought they did. Because this Berry St. location was closer to our final destination, and the trailer would need to be returned to the same location, I tried here. Jeremy knew right away they did have what we needed and made the reservation, said he would be ready when we got there. Upon arrival, some forty miles later, this little location was very busy. Jeremy again was taking care of multiple lines on two different terminals and still acknowledging everyone coming and going. Because of the wait you could tell there was some frustrations of other customers, but he would also pick up on that a defuse the situation usually just by quick discussion or joke, but it seemed to work. We were also ill-prepared for the rental but Jeremy took the time to make sure we had what we needed and helped us again with the correct ball size. He took care of everyone waiting and got us underway in pretty good time. We were able to use and return in the same day and this same guy was there with the same demeanor, jokes and can do attitude even though they were busy and trying to close for the day. Really appreciate this guy, the experience and highly recommend them for your moving needs.”
“Quick and easy, treat you like a normal person here. Though the sign on door says to call and there’s a doorbell, you can actually just walk in they won’t answer either, kinda confusing and only flaw.”
“Outstanding customer service. George Watson and Jade were very kind, patient, and extremely understanding. They both are the epitome of what customer service should be. I was returning a few left over unused boxes and a furniture pad from my long move from Corpus Christi, and they both went above and beyond to settle the account. If I could give them 6 stars, I would. Thanks for the superb service.”
7:30AM - 5PM
9440 South Fwy Drive, Fort Worth
Truck Rentals
“We have been working with Hogan since they opened their Fort Worth location. We have 15 rentals out at once during peak season and also utilize the PM plus option for our personal fleet. Mike and Terra in rental are always on top of anything I need done. One phone call to them and I am confident my issue will be resolved. Anything from invoicing to OTR breakdowns. During peak season if I have any issues with a rental on hand they are quick to either get a tech out or get me a sub truck. Fastest response time of any lease/rental company I have worked with. Connor in lease has gotten me set up on great lease programs that make sense for my business and allow us to cut cost on maintenance while assisting in keeping us compliant in that area. Clint, Ben, Stacey, and the whole service center here have always exceeded my expectations around every turn. They have made sure we minimize down time while keeping cost in a reasonable range. They take time to educate the customer and help understand the "nuts and bolts" of the service being done. In all, this company has exceeded my expectations in every department on a consistent basis!”
“This location is "off the charts" AWESOME!!!! Customer service, pricing better than competition, even went above the bar to help get me a truck, when I needed it most. Ryder my new go-to when a truck rental is needed.”
7AM - 7PM
1101 E Loop 820, Fort Worth
Truck Rentals
“First I want to give a shoutout to Oscar, super friendly and quick service. After dealing with a nightmare location a few hours early (see other uhual review) it was a pleasant experience to deal with someone who was calm knowledgeable and nice. Oscar got us checked in and out in no time , he provided professionalism, and respect with great efficiency. I read the reviews and can advised I didn't have the issues other had and I had a fantastic experience.”
6AM - 12AM
5112 Westcreek Dr, Fort Worth
Truck Rentals
“This man running this place is extremely nice especially in the mornings and serves the best coffee in town give him your business keep him in business or need more like him who deserves our business”
“Great place to rent. Kaisha was cool to deal with. She is very attentive and understanding. They didn't have parking but they called to explain that just in case you missed that part.”
“I purchased 2 large TV moving boxes here. I called ahead to check inventory, the phone customer service was great, they set my order aside, and when I came to pay, they happily loaded the boxes for me and thanked me for my business. The building is squeaky clean and the help was knowledgeable, kind, friendly and welcoming!”
“My company, California Corp., started doing busiiness with Taylors Rental in 1976 when they first opened their doors. We are still doing business with them presently (2024) and have had nothing but good service and fair pricing throughout the past 48 years. They have everything!”
“I rented a van and everything went great and they were extremely helpful! The online experience was not quite working for me, so the in-person assistance was just what the Dr. ordered!!! Thank you for great service!”
Open 24 hours
3450 Altamesa Blvd, Fort Worth
Truck Rentals
“They are very focused on customer service. Everyone pitches in wherever needed. Wonder people & hard working. Good selection of trailers & moving vehicles too”
“Great place for all your hyrail and after market railroad truck needs. Jake and the crew are knowledgeable and helpful. They also work with most Fleet management companies that manage the fleets of the trucks for the railroads.”
“Same day rental. The manager there was a fantastic lady. Affordable quick and professional. Walked in after calling and when arrived was out in less then 10 min. Not too many Uhauls or vans but they do have a few options.”
“Respectable place. Come 1st early in the day to be guaranteed service. Alignment, tires, mechanical repairs, oil, aftermarket lighting installations, old sticker removal. Good prices.”
9AM - 5:30PM
1665 W Hurst Blvd, Hurst
Truck Rentals
“We've been renting from these guys since back in the early 2000's and I can tell you they've always been professional and courtesy. Their was never anything shady about them, they've always treated us great. What's that saying?? Treat others as you'd want them to treat you...”
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“Getting a CDL was one of the most challenging tasks encountered in my life. It may be easy for some, however, for others it will take practice. The personnel right here, i.e., David, Joel, and Valeria are people that WANT to see you pass. Thank you Almeida CDL assistance for making it possible.”