Grimes Paint & Body is a family-owned collision and automotive repair shop. The service is described as quick, efficient, and excellent, with great customer service and response time. Reviews highlight outstanding customer service where the team helps guide customers through the insurance process, working hard on their behalf toward a favorable outcome. The shop is noted for putting the customer first. Some reviews mention a need for clear communication about estimates and fees, advising customers to ask all necessary questions. However, follow-ups show that the owner provides clarity and cares about clients, resolving any misunderstandings. The workmanship is excellent, knowledge and advice are excellent, and pricing is considered fair. The shop is highly recommended by its clients.
You don't get their level of customer service anywhere else these days. Trustworthy, professional and very particular about the work they put out!
September 2025
Their work is absolutely phenomenal!!! It looks like not even a scratch had been put on my car🥹 staff is absolutely amazing as well!! wouldn’t recommend anywhere else!!
September 2024
Quality work by quality people who prioritize their customers, especially when insurance companies try to cut costs.
