Verizon

Cell Phone Stores
Hours: Verizon’s Forney store is highly praised for its excellent customer service and knowledgeable staff. Customers frequently mention the helpfulness and courtesy of the team, who are quick to assist with new devices and plans. Many reviews highlight a specific employee, Kevin, for his patience, kindness, and willingness to answer questions. He is noted for going above and beyond, ensuring that customers understand their options without pushing them towards expensive plans. The store is recognized as a preferred alternative to calling customer service, providing a welcoming atmosphere where customer needs are prioritized. Additionally, customers appreciate the store’s readiness to address issues promptly, as seen in a situation where a simple phone case problem was resolved without the need for insurance claims. Overall, the Forney store is recommended for anyone looking to switch carriers or needing assistance with Verizon products.

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1. Forney, Texas