These reviews highlight a Verizon store at Rockwall that offers convenient services for mobile, 5G home internet, and business needs. Customers appreciate the option to shop online, schedule appointments, and choose from various pickup and delivery options, including free 2-day shipping and same-day delivery when available. Visitors have had positive experiences with the store’s staff, noting several helpful and attentive employees. One customer praised a manager named Hai for being incredibly helpful and not rushing through the service, making for a 5-star experience. Another reviewer commended Garrett and Micayla for their knowledge and care, especially when helping to improve their service plan. Christopher was also recognized for providing clear explanations and quick service, leading to high recommendations. Additionally, a customer appreciated John’s patience and understanding when discussing phone trade-ins, which demonstrated genuine care and helped foster loyalty despite financial constraints. Overall, the store is known for its friendly, attentive staff and efficient service, making it a reliable choice for customers seeking mobile solutions and support.
I had a bad experience at another Verizon store BUT the one here in Rockwall Tx they know exactly what they doing and help me solve my problems with the Rep Micheal Went above and beyond !!!!
March 2026
Meti was pleasant, efficient and successful at fixing my glitch on my phone. This time, is was not operator error!
March 2026
I love coming to this store. I have had such bad experiences at other locations but every time I come into this store they treat me like royalty 👸🏻. They are very professional and so friendly. The management team is amazing and has a really great staff here.
