Ashley Store is a retail chain offering a wide variety of home furniture, decor accessories, and mattresses. Customers often highlight friendly and helpful staff, making their shopping experience enjoyable. Sales associates like Lalita Fields, Jenny Gentry, and Jen are praised for their kindness, knowledge, and patience. They help customers find the right products, explain features, and assist with envisioning how furniture will fit in their homes. Customers appreciate not feeling rushed and enjoy the personalized assistance, whether shopping for furniture or accessories. The store’s staff also provides clear information about delivery, including inspection periods and potential warranties, ensuring customers feel confident about their purchases. The store's environment is welcoming, with polite staff members who check on customers and offer beverages. Some customers mention that prices, including delivery fees, are high, especially considering current post-COVID inflation and gas prices, but they recognize the convenience of having the furniture delivered and the quality of the products. Overall, Ashley Store is known for its friendly service, helpful staff, and good selection of furniture and decor, making it a popular choice for those seeking comfortable, stylish home furnishings.
Had a great experience. Alex helped us pick out the best options.
August 2024
Jenny was great. She helped us find what she needed while providing the expertise we didn't know that we needed. We checked out most of the other furniture stores nearby, but they all lacked the quality and selection that Ashley's had.
August 2024
My experience was a good one had a very nice sale man and process was easy.