The AT&T Store in Fort Worth is highly praised for its friendly and efficient customer service. Customers appreciate the helpful staff who are quick to assist and answer questions, making the process of upgrading or adding new lines easy and fast. Many reviews highlight employees like Gary, Kalem, and Michael for their thorough explanations and attentive service, often completing transactions in less than 15 or 20 minutes. The store maintains a positive atmosphere with good attitudes and regular check-ins during waits, which are generally short even on busy days. Customers also value the store's wide selection of phones, tablets, smartwatches, and connected devices from popular brands. The availability of nationwide AT&T 5G service and various unlimited data plans, including prepaid options with no contracts or credit checks, provides flexible choices for all needs. Overall, the store is recognized for making customers' experiences quick, easy, and satisfying, encouraging repeat visits and recommendations.
Went on a Sunday afternoon, so there was a little wait but they made sure to check in with us regularly. When it was our turn, Gary was quick and efficient. Really made the whole process easy. If you have to chose a store to go to, this is the one you should pick hands down.
June 2024
Jonathan was efficient and excellent helping me file an insurance claim on my phone.
June 2024
I am very happy with the customer service provided by associates, as soon as I came in I was greeted. Gary was very helpful and thorough in answering all my questions and concerns. 5 stars
