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December 2023 by Jessica Shepherd
Good customer service very helpful.
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December 2023 by Mel'vine Barnes
Had a great experience at AutoZone Wednesday. Jorge helped us with our Acura SUV. He was awesome! Very professional, knowledgeable, and helpful. Our SUV is an older model MDX so he ran our car through the motions… battery testing, check engine light testing, recommendations, and referrals. I learned a lot about my car just hanging around Jorge, I can tell he cares about the customers, loves automobiles, and has a real passion for making sure both are in tip top shape. I was really happy he provided our service. We’d verbally thanked him and said our goodbyes but after we left out to head to one of the local mechanics he’d recommended for repair our battery drained out yet again so we went back in to let Jorge know and within seconds he rushed out with a charge machine to boost it up again for us. I know he wasn’t wearing a cape, but in my eyes, in that moment, I imagined he did because he’s our hero ?♂️. He likely treats all customers with the same level of service and care, and these days it’s unfortunate people don’t take out time to bother with positive reviews on great service so I just wanted to take a moment to speak for all of them and show a bit of formal recognition and gratitude to workers like Jorge that selflessly give 110% because in this day and age it is rare to see that in a retail space anymore. With experiences like this we’ll definitely be back for all our car care needs. Thank you Jorge, you’re amazing!
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November 2023 by Edgar Mayorga
The store was packed when I showed up, but the employees were still able to help me in a timely and helpful manner. Especially Cruz, he was able to help me identify what was wrong with my truck and which part I needed to fix it.
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November 2023 by Dan Leaf
Good customer service. Thank you R. Poke.
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November 2023 by Feleshia Langston
Savannah at the Autozone in Crowley at 7545 Crowley Rd went far above and beyond my expectations as an employee. She was exceptionally kind and understanding. She was very knowledgeable of the part that I needed. And on top of that, she installed the bulb. Thanks so much!!! Definitely referring friends and family!!
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November 2023 by Lion Kween
They ALWAYS give me the wrong part every…single…time . They look up my vehicle and I provide and confirm trim anything they need about the type of vehicle I have . It never seems to fail. Incorrect brakes, rotors and battery. They constantly waste my time. I always have to make two trips. Get it together.
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October 2023 by George Beatty
Oh my God the AutoZone on Crowley road in sycamore has to be the best AutoZone in the world. The manager there Stacy. Marzka She was awesome. I had a great experience there. I recommend going there if you want first class service with the smile. I had issues with my battery and couldn't find the receipt in the computer. She went through all my old phone numbers. Didn't find it but realized I was in dire need of a new battery. Unfortunately, I didn't have all the proceeds to purchase the new one and believe it or not. She did something that really touched my heart. She helped me pay for my battery. I just want to say thank you . If you're still a manager there 3 months from now I would be surprised. Good luck on your future promotions because I know they're coming
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October 2023 by Jose Guillen
These guys are great! Car was having issues. They tested the battery and helped me fix the problem. Thanks Jonathan!
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September 2023 by lori britton
Brian was helpful, friendly, articulate and professional. He made going to the auto parts store a delightful. Brian, you're amazing.
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September 2023 by Ann Billings
Awesome service every time! Thanks for all you do! Marie, Q, Stacy, Diamond,Georgia, Bryan, Xavier! Thank you all!!
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August 2023 by Tim Simon
Ms. Debbie was great help me l the actual part needed and not needed for my vehicle with no issues or problems.
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August 2023 by Alex Ruiz
I was in a bit of a dilemma where I needed to find prior receipts to a purchase for documentation purposes and Marie who seems to be the manager or shift lead was very helpful in getting me information and pointing me in the right direction.
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July 2023 by Steven Peterson
Stacy was very helpful. Helped me find a tail light even though I didn't know which one to get. 5 stars
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July 2023 by Junior Bonnee
I love Stacy the manager. She's always helpful and friendly. Best manager AutoZone has!
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July 2023 by Xavier
Excellent customer service, friendly, and really helpful cause they are bilingual.