AutoZone provides very good customer service, with helpful staff who are willing to take time to assist customers with parts and repairs. Employees are noted for being amazing, humble, and providing the best service, even remembering previous customer interactions. While sometimes a specific part may not be in stock, the store efficiently handles orders, with one instance of a quick in-store pickup completed in less than 30 minutes. It is a leading retailer of auto parts, maintenance items, and accessories.