This Bank of America branch with a drive-thru ATM is highly appreciated by its customers for its professional and friendly staff. Visitors often praise the tellers, especially highlighting the helpfulness and positive attitude of staff members like LaChanna Sneed and Loretta Robinson, who consistently brighten their day. The branch is known for providing excellent service, with staff going above and beyond, such as carefully checking bills for imperfections or offering assistance with banking needs. Customers have expressed satisfaction with the professionalism of the managers and tellers, noting that their experiences here are much better compared to other branches. The branch has made efforts to follow CDC guidelines by enhancing cleaning procedures and monitoring client capacity to reduce exposure risks. Due to these health measures and occasional local restrictions, hours may be temporarily modified, so customers are encouraged to check online or via the mobile app for updates. Overall, this branch stands out for its helpful staff and welcoming environment, making banking a positive experience for many clients, even those who do not bank there regularly.
Thank you all especially Poonam and Loretta it was a pleasure meeting both of you this week.
May 2025
I went into the branch and was welcomed by the branch manager, Chris. He was very knowledgeable and resolved my issue for me. I recommend Bank of America to people looking for a bank that is genuinely concerned about their customers. BOA customer for life.
May 2025
They Need More tellers inside long lines in peak periods.Had to wait for someone . Safe deposit area same person helping people waiting in the lobby.not enough help.
