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December 2023 by R xBigmacnchezx
The worst bank I have ever used. Has the worst customer service. Charge ATM frees at their ATMs. They have a data breach every other month and steal your money. Do not recommend. Would give ZERO stars if possible.
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November 2023 by ashley Daniels
Jessica Chaparro helped me so much today! She is an awesome banker! I would definitely be recommending PNC banking to friends
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May 2023 by Shelia Laury
This is the worst banking institution I have ever had.This location doesn't have restrooms available for senior citizens who have an account!!!They would rather send them out on the ice to walk next door to use the restroom. & what's tragic I fell on the ice. Hurt knee, leg & wrist.They have no respect. And the banking service sucks too!!!
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April 2023 by Earl Mullins
PNC customer service and interest rates are the best! After checking out all the local banks, I transferred my savings from one of the BIG banks (paying 1 percent interest) to PNC (paying 4 percent). I'm not talking about CDs....this is on your savings. It was a no brainer. Jessica, at the Sycamore School Rd annex, called me the other day to say they were raising my interest rate. Has your bank ever called you with good news like that? If you're with one of the BIG guys, you should go see Jessica today. Or, you could continue to let them use your money and pay you 1%.
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July 2022 by Aaron Hollis
ATM is always out of service. This bank is incompetent clowns that don't care that they are giving the worst service possible. They're not a real bank, they're a JOKE bank
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June 2022 by Benmadley777
I've been a customer for a few years now, I've never had a problem with them. Other than the cashless branches being more of an inconvenience than convenience. But I'm older and becoming outdated.
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March 2022 by Emmanuel Gonzalez
This location is horrible, I came in to inquire about opening an account. The staff is not professional at all. I asked questions regarding there profuct they offer and all he could say is we offer the same thing Chase,BOA, WellsFargo offer. So totally not interested in telling me what they offer. I asked about savings accounts and interest rate. And he said oh yeah we are super low. Not a very good experience would not recommend banking here at this location atleast.
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February 2022 by Allen Chick
Close too early! Bank closed in Saturday. How do the expect people that work to bank only when they have to take off? Plus they hold your paycheck 24 hrs before you can access the funds.
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December 2021 by Christie Howard
Worst customer service and a long wait and workers will pass you and not even greet just look at you crazy I will go across town before I come back to this one.
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July 2021 by Hillary Bunn
Friendly staff and gives great customer service!
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April 2021 by Yesenia M.
I never had issues having my truck financed with BBVA but this location I avoid. Since when is it required to show your ID to make an auto payment? Happened twice. They said it was policy but I have gone to MANY BBVA banks across Fort Worth, and Crowley and never had to show my ID. Not even when I financed with any other bank.
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January 2021 by Spanky Wayne
Worst customer service and bank I have ever dealt with. Banking products are ridiculous.
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January 2021 by 504 Boi
This bank is horrible its always closed.
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July 2020 by Christiana Worthy
Just really tired of things at this bank!
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October 2019 by gemini chicana
I’ve always been addressed with the best customer service. This location is better than the one on Bryant Irvin and Oakmont Blvd.
