PNC Bank is a generally reliable banking branch known for good and quick service, except during lunchtime hours. Customers appreciate the friendly staff and often recommend the bank to others. The bank offers competitive interest rates, with some customers transferring their savings from larger banks to benefit from higher rates, and receiving positive updates such as interest rate increases. However, some customers find cashless branches less convenient, especially those who prefer handling cash. Improvements are suggested, including adding secure URLs for online and mobile banking, and enabling customer-controlled PINs for debit cards to enhance security and convenience. Despite limited control over regional decisions by the branch manager, the bank is preparing for a future where automated, online, and electronic transactions will replace cash. Overall, PNC Bank provides good service and beneficial rates, with a few areas for technological improvement, making it a strong option for many banking needs.
Customer service is great. Thank you guys. 🎉🎉🎉
December 2025
Mrs. Hobbs was absolutely wonderful to work with! She took time out of her schedule to tend to my needs all the while she was answering phone calls and assisting other customers. I definitely recommend Mrs. Hobbs and PNC Bank. They are your go to!
June 2024
They are good Kendrick Roberson helping my needs. thank you!
