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January 2024 by Rodney J. Harris (Scooter)
This Chase Bank has more ATMs than any other Chase Bank I've visited. There's three ATM drive thrus in the back but I'm not sure how many they have inside. One of the ATM drive thru lanes is extra wide for larger vehicles. Thanks ?
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September 2023 by Jorge Lopez
Customer service quality is not there anymore I drove up to one of the auto service and didn't get a greet like i used too (I was the only vehicle using this service everyone else was at the ATM) its not like they were busy because both girls were sitting at one station. Once my transaction was finished I didn't get a " Is there anything else I can help you with or anything" the speaker was just pure silence I still waited there for a minute hoping to hear from someone. These are the small things will take a business a long way to success or atleast to keep me as there customer. I am thankful they were able to exchange my torn 20$ bill.
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August 2023 by APEX PERPETUAL LLC
I would like to personally say that Andrea Marin - The Assistant VP went above and beyond to help me with my DBA. The entire process went extremely smooth. I 100% recommend Chase for banking and this location if you need any help with any accounts or financial advice!
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May 2023 by JR Byford
Poorly maintained branch, the drive thru ATM rarely works.
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May 2022 by Carlos Hernandez
If I could give 0 stars I would. Workers our slow and they only have 2 lines open on a Friday they need more workers in the front on to help
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February 2022 by Eduardo Cornejo
I asked for my bank statements for last year. Teller referred me to my app told I can print them myself. I wouldn't have minded paying for it. Instead I was asked you don't have a printer ? I wouldn't have drove up here if could print them myself. Not sure why this was such a difficult thing for her to do.
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February 2022 by joe
I got in line,...It was my turn a new cashier opened and the person behind me goes into their line ,there was only 2 people in line cashier should have called onto the customer since I was in line otherwise the cashier(different) who attended me was great
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February 2022 by juan
I got in line,...It was my turn a new cashier opened and the person behind me goes into their line ,there was only 2 people in line cashier should have called onto the customer since I was in line otherwise the cashier(different) who attended me was great
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February 2022 by Angela Rodriguez
Stay far away from this bank! This is my neighborhood bank but they do not know how to treat their customers. So I’d rather drive another 7 mins to Bank of America. I tried to cash a check and they denied it for nothing
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February 2022 by Jackie Benitez
Lady at the drive through is rude… wouldn’t come here again … they don’t know what they are doing either go else where
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January 2022 by Raquel Gonzalez
Go to another bank. They do not know how to train their new staff and manager was clueless about what she was talking about
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September 2021 by Jessica Barrios
Never answer the phone.
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September 2021 by Bridgett jess Orozco
Chase by west 7th will treat you much better!!! Don’t come here
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June 2021 by Taylor D
Wouldn't deposit our checks for reasons unknown. We own a small business that has a DBA title and when we tried to deposit our checks , they wouldn't because the name was not exactly the same, but if they could read the endorsement on the back of the check, they would read the DBA name matches the name on the check. Tried calling to clear this issue up, and could not reach anyone. Maybe it's poor training, maybe it's because Chase doesn't support small business, either way, this isn't the first time we've had issues and after having an account with them over forty years, we'll be taking our business elsewhere
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March 2021 by erick jimenez
Slowest service ever
