Horrible customer service. Went to sign paper work and JUAN said he was too busy to help me. No notes in my account that means he would have to call and he didn’t have time. One couple waiting. I took time off from work to get this done. Yet chase representative is too busy. Waited my time.
November 2024
Horrible . I can see why they have 2 stars. Location was empty . No one there to serve you . No one picks up the phone . No notary available . Bad customer service .
January 2024
Went to cash a check & the teller asked me for my debit card. I said I handed you my driver's license for proof of identification. She says or you could have just gave me your debit card. Hun, I've been handing over my DL for 40yrs. I don't have a debit card. I use credit cards only. SMH...
