Chase Bank offers a wide range of banking services, including checking, savings, mobile banking, and more. Customers can expect a warm welcome and exceptional customer service from the bank's friendly and professional staff. One customer, Ryan, was warmly welcomed by Kristen, who was described as "amazing." Kristen prioritized the customer's time, was genuine and relatable, and actively listened to their discussion. Another customer had a great experience with Manager Grace, who was praised for her friendliness, efficiency, and professionalism. The manager at this location was described as deserving of 5 stars for her outstanding customer service. Customers also praised the staff at this branch, who went out of their way to help them with various banking needs, even when others might have directed them to go online. The staff were described as willing to help and not just refer customers to customer service. Overall, Chase Bank seems to provide a positive and helpful banking experience for its customers.
Samuel Velarde was a great banker because the man was cool as a fan, and thorough. I left with a better understanding on the criteria necessary to maintain a healthy relationship with JPMorgan. I look forward to a prosperous future with this bank.
April 2024
Ryan warmly welcomed me and introduced me to Kristen who was amazing. She prioritized my time while being genuine and relatable. Kristen actively listened and noted our discussion. Great experience. Thank you Kristen!
February 2024
Phillip was so helpful! He was friendly and efficient and took great care of me! Thank you Phillip and Chase!
