DICK'S Sporting Goods in Fort Worth is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. The store carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. Knowledgeable staff and service teams help customers find items like baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Customer experiences with staff vary. Some associates are noted as extremely helpful, resourceful, nice, eager, willing, assertive, and friendly, providing great customer service even near closing time. Specific assistance included helping with baseball equipment and locating items for pickup. However, at other times, associates in areas like shoes can be difficult to find despite many customers, leading to waits. The presentation of some merchandise, like team championship items, has been criticized for being poorly displayed. Overall, the store is recognized for having helpful staff who provide valuable service across different departments.
Charged me tax on tax-free weekend. Had to make a trip back and demand it.
August 2026
They were very busy when we went yesterday but Kassidy was very nice (and quick) to help us with a kiosk order). We had a good experience last time we went also. Thanks!
June 2026
Customer service can be way better. Unfortunately the only reason why I have to come back is because they do have things that I need. But the service is horrendous. Kids are always on their phone. They don’t even ask if I need help. I prefer to go to sports Academy.
