EECU Credit Union is well-regarded for its friendly and helpful staff, especially at the 7th Street location in Fort Worth. Customers appreciate the cooperative service, with staff coming directly to serve residents across the street at Trinity Terrace on scheduled mornings. Many reviews highlight the excellent customer service, noting staff members like Kathy, Della, and Christina for their professionalism, patience, and quick assistance. New members often find the process smooth and efficient, with prompt greetings and minimal wait times. The credit union’s staff are willing to go above and beyond, including following up after branch hours to ensure customer needs are met. Additionally, the location features a friendly security guard who creates a welcoming atmosphere, making visitors feel comfortable and appreciated. Customers also value the support EECU provides during difficult times, such as allowing payment skips and partial payments to help avoid delinquencies. Overall, EECU Credit Union offers a positive experience characterized by attentive service, genuine kindness, and a community-focused approach that keeps members satisfied.
Been banking here for many years love everyone. Even though they won't gv me a loan. Cause of scams trying to take my money.
June 2026
Andrea is amazing, every encounter is very easy and quick, she is very helpful
May 2026
Ann in Customer Service was very professional and customer friendly with me. Great personality she helped me increase the amount of my loan for 36 months.
