EECU Credit Union is known for its friendly and helpful staff, providing exceptional service to its members. The process for securing loans is described as fast, friendly, and pleasant, with staff members like Melinda Castillo being especially professional and caring. At the Hulen branch, employees such as Brock, Rachel, Kedrin, and Jacque consistently greet customers warmly and offer knowledgeable assistance. Members appreciate the cheerful attitude and personalized service from staff like Jacque, who always remembers them and makes their day brighter. Caitlyn went above and beyond to help a member set up Zelle after a rental payment was lost in the mail. Overall, EECU is regarded as a top credit union with helpful employees committed to providing a positive experience.
The process for doing a secured loan was fast, friendly and pleasant. Melinda Castillo was very professional and friendly.
April 2024
Hulen Branch: If I could give more stars I would! When I walk through the door, everyone greets me. Brock and Rachel and Kedrin were especially helpful for me today. However, I have always received exceptional and knowledgeable service!
April 2024
Melinda Castillo was a great Financial Repersentive. So helpful took very good care of me! Give this lady a raise! Very nice person, Knows her business!
