GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, accessories, and phones for cash or store credit, with the store now also buying graded collectible cards. Staff members are consistently noted as being very friendly and kind-hearted, ready to answer questions about upcoming titles and thoroughly explain the benefits of trade-in programs toward new releases. While sometimes low on staff, the selection is vast. Helpful employees provide great service and guidance to customers overwhelmed by choices, aiming to get customers the best value and having their best interests in mind.