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“Had a great customer service experience excellent team, overall best metro location that have gone too, I want to give a thank you to Daniel G for updating my phone smoothly.”
“Anna gave the Best Customer Service experience that I have ever experienced with Metro PCS!
She was very attentive and thorough with assisting US. Corporate she needs to be in Management Training. Thanks again Anna with helping Us understand everything we Asked!❤️”
9:30AM - 8PM
3515 Sycamore School Road Ste 128, Fort Worth
Electronics
“People working in store are very welcoming and they help us always whenever we go with our problems I would recommend everyone in fort worth to visit this store”
“I highly recommend metro PCS on camp Bowie Blvd they are the most helpful ppl I travel from Saginaw tx which is 30 minutes from my house just to come to them for my service”
“Well organized and a huge selection of puzzles and books. Staff was friendly. I wouldn't recommend selling puzzles back to them. I bought 4 puzzles from here,used for around 47 dollars, and they gave me 4.38 $ when I sold them back to the store. Sorry but that seems a little to low to me. So although I will b shopping here I wont be selling anything back to them from now on.”
“An associate, Julian Jackson, gave my husband and I exceptional service tonight. Incredibly empathetic and helpful. Stayed past close to see us through to resolution on a big issue. He was creative in getting the job done, and made sure we left taken care of. Can’t thank him enough. Top notch location.”
“My Dad has been going to Don for years. He and the family/staff there are AWESOME, very helpful and amazing. Walking in there is like going to see a family member and enjoying the conversation as well as the knowledge and service they give. We are still repeating customers. Awesome family friendly environment.”
“I took my wife’s phone in to have her phone information transferred to a different one.
Justin helped me and did excellent job. He took his time to make sure it was done properly and answered any questions I had.
It was a very satisfying experience.
Whoever is in charge should give him a big fat raise.”
“I was so closed to not purchasing a new phone there! However, Mr. Paul and his coworker was so kind to me; then in walked this lady. I asked Mr.Paul was she the owner because she went behind the counter. He said yes. Her energy was so negative. She didn't say hi nor did she smile. In fact, she was the same aggressive lady in the parking lot that didn't know how to park and had the nerve to mean-mug me...LOL. Anyway, I don't know about you all but I don't spend my money where I not respected! She better be glad Mr. Paul provided great customer service frfr. Oh yeah, there was another customer that came in who look dirty as if he had been fixing on cars. She didn't greet him either she didn't smile at him. In fact, she turned her nose up. This man had a pocket full of money and bought a phone from her place of business due to the kind service that was provided to him from her employees. My 5 star rate is for the customer service! And I'm not telling you what to do but if people don't respect you, you have the right to not spend your money with them.
Hope this help you...times are hard nowadays. ?”
10AM - 8PM
1108 E Seminary Dr, Fort Worth
Electronics
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
“Most precious customer service ever. Nick is so sweet and so caring. He's so wonderful. Helped with everything I needed it even though I had so much stuff I needed helped with. It's must you should come see this location”
“This furniture shop has a great collection of stylish and comfortable furniture. I bought a dining table set and the craftsmanship is excellent. The staff were very helpful and answered all my questions patiently. The prices are reasonable compared to the quality they offer. I would definitely shop here again.”
“I had a great experience coming to this location got a great deal for my new phone and accessories Thank to Noemi and Aj
I would be coming here for any future purchases”
11AM - 7PM
2700 8th Ave ste 4, Fort Worth
Electronics
“My friend and I went to this location. This morning, and we are both delighted with our phones and the service. And we even had an issue with the phone, not being compatible or being locked, and we called and the owners corrected the the situation right away did not give us any hassles and the prices were amazing. I would recommend this store to anybody who is looking for a reasonable use, unlocked or even may be locked for your network phone. Or other electronic devices , I did see speakers and bluetooth and airpods , just checking them out when you're in the area , even if you want to go for a drive , just check them out , you'll be satisfied”
“Got a really good experience with Muhammad. He helped me to get the new phone and set it up. He was really polite and helpful.
100% suggested to go over.”
10AM - 8PM
5136 Jacksboro Hwy Ste A, Fort Worth
Electronics
“I was in and out in 15 minutes tops on Christmas Eve. I got new phone service to an existing phone. Second time I've been here ans nothing but good things to say.”
“Just left the store and have to say, Luke was so helpful! We've been having issues with our Internet and figured it was the router. He was able to get us a new router and a cheaper plan! Also very helpful in answering some questions about our account on some potential future issues. Left very satisfied.”
“Poabin Phuyal is the best I loved his customer service and I really appreciate everything he did for my son and I. My son loves his new phone and I love the home WiFi”
“Employees are very friendly. Manager will work with you took less than 30 minutes for me to get the washer and dryer. I needed and delivery and installation perfect the next day very pleased.”
“Outstanding customer service cannot say enough about this store. I’ve been coming here for years and every time it is such a wonderful experience. Every single person is knowledgeable and helpful.”
“I've been shopping here for years. Work right around the corner and I am the designated IT guy. Although their prices are more than what you could find most items on Amazon, the quality really cannot be beat aka the quality of the things they stock here in the store namely wires, connectors, etc seem to be extremely well-built. I have noticed a decline in the store as it comes to volume of products and amount of each product that they stock. Definitely the Amazon effect at play, which is sad to see, but I think the place is holding on rather well and every time I go in it is really busy. Lots of employees that know where things are or who to talk to in order to find the things you need to get in and out quickly. Will continue to shop here. IMO, much better than the one at Heritage Trace as far as willingness of the employees to help you out.”
“Meia is AWESOME! Ask for her she is kind and not just looking to get commission. Steven was rushing and telling her to keep adding extras even when we expressed that is not what we wanted. Ask for Meia!!!!!”
“They have great service i went to get a phone and got alot of extra stuff and the guy over here is very patient waited till i got my stuff together really good store and good employees would recommend”
“We had the pleasure of dealing with Beto , HE WAS AMAZINGGGGGG VERY PATIENT AND HE MADE THE EXPERIENCE TOP TIER BABY !!!! IF YOU GO HERE ASK FOR BETO !!! HE GONNA GET YOU RIGHT . !!!! BETO FOR PRESIDENT !”
“I want to just say that I love the customer service I have received at MetroPCS Berry St location in Fort Worth Texas. The young lady Kassandra is so professional, helpful, and very knowledgeable. After years with MetroPCS I listen to my granddaughter convince me to go to TMobile and I instantly regret and transferred back the next day. And she made me feel so comfortable coming back and reassured me she would make sure that all my lines worked properly before leaving.”
11AM - 8PM
9650 Legacy Drive Ste 200, Fort Worth
Electronics
“I had a great experience in your store. The staff was helpful and friendly. If you are looking for a reliable place to get phone or internet, I recommend Cricket off of Legacy in White Settlement. Sergio and his team will treat you well.”
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
10AM - 8:30PM
8900 Tehama Ridge Pkwy #1173d, Fort Worth
Electronics
“Price is hard to beat, variety could be a lot better. Only have cheese or pepperoni pizza, should offer combo or meat lovers for full pizzas. Drink machines are hit or miss and each of the 4 have different flavors for a specific drink (pepsi will taste different from each machine).”
“Kyle, Hayden and their crew are very professional and efficient. The frame TV and sound system they recommend and installed are both fantastic!! We are delighted with the quality and ease of use. Sound Ideas will remain my go to for any Audio Visual needs. Highly recommend!”
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“I went into the store with major issues on my phone turning off and on by itself. The person I was doing business with raya and she was a beast helped me with everything including set up,screen protectors and had no problem with answering questions and getting me the best deal I will always go to her for help or problem solving hands down”