The Franklin at Samuels Avenue is a highly recommended apartment community in Fort Worth, known for its friendly staff and convenient location. Residents appreciate the approachable and helpful team members, especially during the leasing process and ongoing support. The maintenance staff is quick to respond, even in urgent situations, ensuring residents feel cared for. The leasing office staff, particularly one staff member, are praised for their exceptional customer service and willingness to go above and beyond, offering helpful advice and support beyond their duties. The location is described as cute and ideal for walking dogs, with residents enjoying the community's atmosphere and rates. Many residents express happiness living here and would stay if not moving away for new opportunities. The community emphasizes safety and social distancing with appointment-only visits and virtual tours. Overall, The Franklin provides a comfortable, convenient, and welcoming environment, making it a popular choice for those seeking a friendly and caring living experience.
Stopped by after last minute call and toured the property with Ms. Trinity.Great tour, great conversation, well informed on the property and all it has to offer.
March 2024
The staff is great here, The location is super cute, love walking my dog over here great rates, im not sure why the reviews are so negative, I will probably be renewing my lease.
February 2024
I am so happy to be a resident here , Jennifer and Trinity has honestly been super helpful throughout our process ! Maintenance is also great and come when you need them right away ! I just want to say thank you to all the staff for being so caring and helpful . We love it here
