Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Lowe's ProServices
Lowe's ProServices receives reviews highlighting both exceptional service and occasional frustrations. Customers frequently praise specific, knowledgeable, and kind staff members who provide excellent help. These employees are noted for listening well, offering informative recommendations, and going above and beyond, such as loading heavy items for seniors or resolving complex problems with courtesy and significant discounts. This level of dedicated service inspires strong loyalty, with customers stating they would return to a specific location even if other stores are closer. The store environment is also commended for being well-stocked, clean, and having attractive displays. Customers appreciate the convenient hours and find the restrooms notably well-maintained. However, experiences can be inconsistent. Some reviews mention encounters with unhelpful staff, including employees who fail to follow through on assistance or do not proactively offer help, leaving customers waiting without communication. Despite these occasional shortcomings, the overall sentiment is positive, with many customers reporting great experiences due to the direct actions of polite and helpful individuals who make visits enjoyable and ensure needs are met.
I go here for all my work related needs. All of the staff are kind and informative. A man in tool world, I believe Daniel was his name, was very helpful, answering my questions and making recommendations.
July 2023
Patrick was very helpful, with my purchases at Lowe's today. Very great customer service. I would recommend to anyone in need of appliances! Thank you
