“SIX STARS!! Consistently phenomenal customer service at this location. From Joseph greeting and directing me to exactly which isle I needed to go for my product without even having to ask, to Vic who took the time to answer all my questions about my project, simplified it, and was even concerned about me getting sunburned! Great team and great representation of the store! I wish more retail experiences were like this! Thank you!”
“These people are always super friendly, knowledgeable, and they keep the store stocked. I never have a problem finding what I need/want when i come to this store. Thank y'all. Y'all keep up the awesome work.”
“Reece is always dedicated to making your work easier. You’ll get fast service from experts with deep industry knowledge, and they’ll have the products you need at their locations or they’ll quickly deliver them to your jobsite.”
“It's a little run down...but they have everything and more than you could ever find at home depot...they had every thing that came to mind for repairs and tools..it's a hidden treasure trove!!!!!”
“Exceptional service and customer care. I purchased a new DR Leaf Vacuum from Lawn and Garden Warehouse and I couldn’t be more pleased with the purchase and service. They were to great lengths to get me the best available price. When they were assembling my new vacuum they found a small flaw and ordered a replacement part before I picked up the equipment. I’m not sure I would have gone to the trouble but Lawn and Garden Warehouse did.”
“This is a family-run business, and they carry just about everything you need without the huge hassle of Home Depot or Lowe's.
I love these girls, and I'm so glad we have this business in the neighborhood. The few pennies more you might pay for an item is well worth it because of all the time you save getting in and out. Time is money for me plus the headache I don't get by not having to shop The Big Box stores are priceless.”
“Very friendly and helpful staff. Took the time to ask what I was looking for. Even though they were out of stock for the item I needed initially, they assured me they would order it and it would be available soon. Sure enough it was. Super satisfied! It’s great to have a quality local hardware store, with great customer service. This will be my first stop when I need a hardware store. Thanks!”
“This place is a great location to get all your hardware needs. I absolutely love the owner still has cats here after like 11 years. I used to work here when I was 17 and the place hasn't changed in years. I will happily drive across town to come shop here n pet the cats 😂.”
“Honestly the best HF there is! I usually shop at the arbrook location and its good-no complaints, but this one blew it away with customer service!? Even upsold me on another item because I was under their spell!? kind, attentive, and lovely humans-great job!”
“We went in today and I just wanted to Thank the staff they were so Friendly and helpful even when busy .. it was so appreciated ! I can’t brag enough on the kindness of the staff! ✌”
“I've never not been greeted by an employee manning the register when entering. Always personable staff decently knowledgeable about where things are. 10/10 will continue doing business here.”
“This store is never busy when I go so I pray it doesn't close down. The people are so friendly and helpful. I can always find something to buy when I go here. There's so much to choose from and the store is always clean and organized.”
“Called them and asked to confirm they had a box of specialty screws “put eyes on them” and they went as far to even take picture / text to me. That’s awesome. Lowe’s and H.Depot were completely out of stock. So this was a time saver and project saver.”
“If you're looking for a specialty tool, this is a good place to go to. The guys there are knowledgeable and have allot of things you can't find on the shelf elsewhere”
“I didn't realize how lucky I was to have this store until I left Fort Worth. Every other city has a Metal Supermarket and they're not half as good as this joint. Do not take it for granted.”
“Nicole was awesome. Very knowledgeable, answered all my questions and was patient with me.
Put my order together quickly and accurately and even helped load it up.
They have a wide range of tools and supplies.
This will be my go to store from now on.”
“I needed nuts, bolts, washers & lock washers to do some custom work on my Teewing X5 electric scooter. The young man there got all of it for me & it worked perfectly! He also kept track of the prices so I didn't even have to write down everything. I don't think I've ever had such great service at a hardware store before in my life & I'm 60 years old. I believe he's the owner's son but this young man knows the store very well & he knows what he's doing. I will shop at this store again for sure. Thanks & thanks to that young man for helping me! ??”
“Jim was friendly and knowledgeable throughout the whole experience. Inducer motor on my furnace went out during the ice storm. He was able to find the part quickly and answer any questions I had. A+ service all around!”
“I came to DHS for supplies and they had excellent customer service. They knew exactly what I wanted and had very reasonable prices. They are re-opening under new ownership. If anyone needs hardware/doors or glass-storefront, come check them out! They will take great care of you!”
“I'm giving 5 stars cause I was waited on by Alina. Very professional and definitely knows her job. Very polite. But I felt sorry for her when a supervisor I think his name was Oscar wanted to scold her in front of me. DONT CORRECT AN EMPLOYEE IN FRONT OF CUSTOMERS. That's just wrong. I felt so sorry for her. Yes there was a couple of customers waiting but that wasn't her fault. That was a previous customer that held things up. So get off her case. So unprofessional by a supervisor.”
“I shop at Habitat for Humanity often, and I always have a wonderful experience. The prices are very reasonable, and I always find great items for my home. The staff is helpful and kind, and the management — especially Mariah (I believe that’s her name) and Aisha — is outstanding. They are welcoming, professional, and truly go above and beyond. This location is definitely one of my favorites, and I highly recommend it!”
“Collin was very helpful, was the only employee that went out of there way to check on me and see if i needed help. Got some heavy items and he helped me carry them to the front and got me a cart to get them to my truck. Thanks again for the great customer service.”
“My first time here needed heater hoses for my turbo Tahoe, Marcus helped me very much. I definitely recommend this place for any kinds of hoses needed. Very smart employees that will help you with your needs. They are also bilingual.”
“For all your concrete construction material needs these guys have it if not they'll find it for you. The ladies in parts department are always helpful and make my job easier. ?”
“Sounds cliche but talk about ur friendly neighborhood hardware place. Thomas offered help right away and was able to solve our puzzle and get us back to work. Phenomenal customer service. Will definitely come back because of this great experience.”
“Yes, the store experience is very wonderful. The store manager, the young lady by the name of Lillian very well trained very knowledgeable on tools. She runs a very clean store easy to find what I needed very well. Organized staff is very friendly and courteous.”
“Jabo's Ace Hardware has most everything you need for home projects and a really cool gift shop. There's even a post office inside! The team members are always friendly and helpful, and it's so convenient to get in & out with lots of parking.”
“Fast and friendly service. Very knowledgeable team. Brian, Mike, Jason, and Indy Anna Jones are a very great group of guys. They help me find parts that nobody had. If they don't have it they will find it and order it.”
“The staff was polite and professional. And as a 60year old DIY, not by choice lol, they were very helpful, and answered all my questions with a smile. Thank All y'all”
“First time here I followed the 1010 5 Star Reviews seeing what this perfect service was and I was pleased recommend anyone looking for an honost and perfect customer service come visit”