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March 2024 by CM S.
My fur baby is treated like she's someone's baby, though she's a little skittish and somewhat glued to my hip, Metro is the place we keep coming back for grooming and bath's in-between, staff is very friendly and helpful, they make you and your pet feel welcomed. This is are "go to place" for all of Olive's grooming needs and more. Thanks Metro Pet Wash!
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February 2024 by OkamiNoAnbu D.
This is whole buissiness is a joke the owner needs to learn how to run a buissiness. There are no managers ever at the store they constantly have new people working there and the employees are super under paid. The owner needs to get his head out of his ass and see why he can't keep people working there.
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January 2024 by Kevin
Super friendly person working the desk. Help with setup and how to operate everything if needing to adjust. Highly recommend this place if you don’t have the resources at home. Instead of $200+tip on grooming my large dog, I spent about 30-40$ and left a tip. Will be coming back.
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January 2024 by Emily Miranda
It was such a great experience, all things was well explained making it an easy process, they had everything you needed to wash your doggie and more! Would definitely come again
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December 2023 by Julie Speck
The two gals that worked when I came in with my dog were great. It was my first time there and they walked me through the process and recommended what type of shampoo to use. The experience was lovely. The two parrots on site where nice to see, but a bit unsettling when they would squawk! I will be back.
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December 2023 by Ahane A.
The young woman promised I'd be opted out of whatever text messaging they do, and that my number was required for bathing my dog. I gave it, and within the past 3 hours, I've received multiple texts, from multiple sources (so replying STOP does no good), regarding this business. Absolutely sick of this. STOP TURNING CUSTOMERS INTO MARKETING. Will NEVER come back.
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November 2023 by Kailyn Nikole
Amazing customer service. I completely forgot the girls name who was working tonight but she was so patient with me as a first time Husky owner and offered so many tips and helpful things! Aerith is a new adoption from FTW animal control and did AMAZING thanks to the very clean, safe, and controlled environment of this self wash. Plus Baby and Blue the Macaws were adorable! 10/10 will be returning and checking out the daycare!!!
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October 2023 by Heather Carr
I've recently relocated to Fort Worth with my black lab. He sheds like crazy. And he's managed to become pretty dirty over the past few weeks.I decided I had enough and looked for a place to bathe him.A Google search yielded two self-service dog washes near me. I called the first one and got no answer.So I called Metro. A young woman answered immediately and cheerily answered my questions.I loaded up my dog and off we went. She entered my info quickly into the computer & then weighed my dog. I paid and she assigned us a tub. Next to us was a very unhappy dog. There was a lot of barking & growling. I asked if we could use a different tub, as my dog was already shaking. He hates baths. She let us move, even though the furthest tub was usually reserved for staff baths.She explained how everything worked, and where the supplies were. She helped get my dog in the tub and loved on him while I put the apron on and got ready.She checked on us throughout the bath to make sure we didn't need anything.I was able to bathe & dry him without breaking my back.The whole experience was great, and we'll be back. It's worth every penny to wash him in an elevated tub, and not have to clean out my bathroom at home.
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October 2023 by Emily Scheffler
Clean, helpful, well stocked! My golden doodle and I had a great first self wash experience!!
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September 2023 by Selestine
My dog is very nervous when it comes to new things, but he was handled with care. Not to mention looking much better than when he went in! Will definitely be coming back. Thanks!
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August 2023 by Diana Tobías
Very pleased with the service. Our dog is elderly and blind. The technician took extra special care with him. We have always had a good experience with Metro Animals Pet Wash
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August 2023 by Brad Thornton
The quality of the staff bath has a lot to be desired. I have a Mini Aussie with a nice healthy coat. After picking him up I quickly realized that his coat was overly dry with no conditioner whatsoever. His coat was matted all the way down the sides and rear area. These mattes were not present prior to bringing him in for a bath. It took me over an hour to brush the mattes out when I got home. They obviously did not use any conditioner and there was no effort to brush out his coat after the bath. Never again.
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August 2023 by Jackie Clemons
I love this place you can use all of their stuff their towels, their supplies, their shampoos and cleaners , brushes, and everybody who works there is so nice and helpful. I love that you don’t make a mess at your house oh and they also have big blow dryers too
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August 2023 by Janelle Albert
I absolutely love this place! I had to book 3 weeks out this time because they are/ were down to one groomer, but it was well worth the wait because they always do such a great job on my Mini Golden Doodle (Penny)!!! They are always so kind to me and my pup, and also very complacent and communicative. (i.e. During the grooming, the groomer found a lot of matting in my dogs paws, so they called me and asked me if it would be okay to cut the paws shorter to rid the matting before just doing it, because they also knew that typically I like to keep her paws fluffy and rounded).Anyways, great place, great people, great service! I will always continue to use them as my groomer unless something drastically were to change. Thank you Metro Animals Pet Wash for your time and care!! :)
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August 2023 by Heather Moreno
Great experience! The groomer listened to what I wanted and my dog looks amazing! I'll definitely be back
