Metro by T-Mobile on Sycamore School Road is frequently highlighted as the best store in the Fort Worth area for its customer service. Reviews consistently praise the friendly, polite, and experienced staff who explain everything in detail and are genuinely helpful. Customers report that this location provides the best prices and genuine deals, helping them save money with good promotions on phones. It is noted for offering unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, OnePlus, and Motorola. Many customers state this is their go-to store, recommending it over other Metro locations in Fort Worth. The staff is commended for walking customers through plans, providing free troubleshooting assistance, and following through on promises to make service cheaper. While experiences with phone durability vary, the service at this particular store is described as great, with staff working to give the best possible deals and upgrades. Overall, it is viewed as the only store in the area that provides both excellent service and genuine care for the customer.
Stevie, who runs the shop is great...super knowledgeable and really knows devices...Plus, he has a great personality...T-Mobile is lucky to have such a great employee.
February 2025
Best customer service in fort worth area I went to get the phone the guy in the store explained me everything in detail and also gave me the best price.
February 2025
This is my go to store always help me to save money get me good promotion on phones and do visit this store if you really want to save money
