Metro by T-Mobile at 6510 Camp Bowie Blvd offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff who go above and beyond to assist with issues and provide honest, helpful service. Several reviews highlight the excellent customer service, mentioning staff members like Jennifer and Briana for their knowledge, perseverance, and integrity. Long-term customers appreciate the store’s improvement over the years, noting a significant positive change from past experiences with the company. Many feel the store provides a trustworthy and reliable service, making it a low-cost carrier they can count on. Whether helping with phones or answering questions, the staff’s outgoing attitude and willingness to help stand out. Overall, the store is recognized for its great customer relations and quality service, making it a preferred choice for those seeking affordable plans and dedicated support.
This is the best location hands down. T mobile was not helpful at all and my husband ended up having to get a new number. I am so grateful for Destiny. She is so kind, patient and understanding. She definitely needs a raise. I am a customer for life.
January 2026
After being disappointed with a closer location being closed during business hours, it was refreshing to have Destiny assist my wife & I!! Excellent service with a smile!! Very knowledgeable, transparent on pricing, & was extremely thorough from start to finish!! Highly recommend 👌 this store!!
December 2025
Great staff. Fast customer service. Come see Dez. She is very nice and is always willing to help
