Public Storage in Fort Worth offers a convenient and friendly storage experience for customers. Reserving a unit is free and commitment-free, with an online eRental option available for easy access. The on-site managers have been providing personal attention for nearly 50 years, ensuring a welcoming atmosphere. Customers have praised staff members, particularly Sasha and Savannah, for their exceptional customer service. Sasha has been noted for her helpfulness and friendly demeanor, resolving issues effectively and making clients feel at ease with their storage needs. Savannah is recognized for her professionalism and accommodating nature, guiding families through the rental process and helping them find suitable units within their budget. Both employees have received high recommendations for their dedication and support, contributing to a smooth and positive experience in renting storage space. Overall, Public Storage is committed to meeting customer needs with care and expertise.
I just want to say thank you to Sasha for being so helpful and explaining everything to me. She was polite. I have rented from public storage in the past and the customer service I had what not good. As long as she will be there I will continue renting. Thanks again Sasha
January 2024
Sasha Is An Amazing Customer Service Agent She Is Very Helpful & Caring
December 2023
Had some issues with my unit being damaged and no other staff seemed to care until Sasha started helping me to resolve my issue. Sasha is always so helpful, friendly and has exceptional customer service. She definitely should be running the show!
