Encore Pharmacy is highly praised for its exceptional customer service and dedication to helping patients. Reviewers highlight the outstanding assistance provided by staff members, such as a representative who went above and beyond to ensure medications were organized and delivered, even during challenging weather conditions like an ice storm. Customers express gratitude for the clear communication and secure transactions, noting that all their paperwork and insurance dealings were handled professionally. The pharmacy's commitment to safety, demonstrated by mask-wearing and protective measures, adds to the positive experience. One reviewer shared their surprise at receiving a prompt response from the customer service team late in the evening regarding a missed medication delivery, which resulted in the order being delivered within the hour. Overall, Encore Pharmacy is recognized for its friendly and expert staff, making it a trusted choice for patients who appreciate reliability and dedicated service.
Great interaction with a Mary there. She went above and beyond to help me get my medicine in order...been going here since!!
May 2023
I use this pharmacy for years. This place is amazing, costumer service is awesome. If I can give them ten stars I will.
February 2023
Thank you so very very much Karen and Shawn!!!!! They are the best! They really were there and worked so hard thru out the ice storm and after, getting my medication filled!!! They are fantastic!!!