Scooters & More is a business known for its exceptional customer service and knowledgeable staff. Many customers have praised the helpfulness and politeness of the employees, especially mentioning the outstanding assistance provided by individuals like DJ and Rebecca. They take the time to listen to customers’ needs, offer valuable advice, and ensure that all questions are answered. Customers have also shared their positive experiences with the rental process for scooters, noting that it is quick, easy, and reasonably priced. The scooters are described as comfortable and user-friendly, making them suitable for various activities, including events like the Dallas Arboretum Christmas Lights Display. Despite some negative reviews that customers encountered, many felt that their own experiences were vastly different. They emphasized the importance of trusting their instincts and highlighted the compassion and dedication of the staff, who make customers feel valued. Overall, Scooters & More stands out for its commitment to providing quality service and support, especially for those needing mobility solutions. Many customers highly recommend the business, urging others to overlook any negative feedback and experience the excellent service for themselves.
I wish I could give 100 stars. The customer service is second to NONE. The gentleman that helped me help my mom with her scooter is phenomenal. There aren't enough adjtives to describe him so I'll say live long and prosper
March 2024
The two guys were knowledgeable. Fast and efficient, great customer service
January 2024
My dad is a disabled vet from bosnia and I am sorry for those who arnt able to get help but this place had someone Named Zack and his help with my dad was more than a great experience. We need more people like Zack in this world.
